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I would totally recommend you go here for your machine repairs. I called first to see if my Delonghi Perfecta Cappuccino machine, older, past warranty could be repaired. It had been repaired previously under and out of warranty at another service centre. This centre was not convenient to my address. I spoke with Neri who was extremely helpful and sounded like he knew what he was talking about. His store is far closer to people on South east Melbourne.
I took my machine in and Neri gave me a realistic estimate of the repairs and advice. I had the machine repaired and picked it up. He gave me a 3 month repair warranty.
Unfortunately my machine had another issue in this period. I again contacted Neri and asked if I brought it in if he could do it on the spot. He was very obliging.
When I was there he worked out the problem, and had the parts to fix the machine while I waited.
He also gave advice for the better when using the machine.
Thanks Neri. I am enjoying my coffee again. Keep up the good work.
Cheers Rob