$59.00
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At Eastlink Espresso, we want you to be completely satisfied with your purchase. If you experience any issues with your order, please contact our team and we will do our best to assist you.
We accept change of mind returns within 14 days of delivery, provided the item is unused, in original condition, with all packaging, accessories, and manuals included. Proof of purchase is required.
For hygiene and safety reasons, coffee beans, cleaning products, water filters, and other consumables cannot be returned once opened.
If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery with your order number, photos of the item and packaging, and a description of the issue. We will arrange a replacement, repair, or refund where applicable.
Products covered under manufacturer warranty should be returned in accordance with the warranty terms provided. We may assist in coordinating warranty claims, repairs, or replacement parts. Warranty does not cover misuse, accidental damage, improper installation, or general wear and tear. Customers may be responsible for return shipping costs.
Please contact us before sending any items back. Once approved, we will provide return instructions and the appropriate address. Items returned without prior approval may not be accepted.
Approved refunds are processed to the original payment method once the returned item has been received and inspected. Please allow 3–7 business days for the refund to appear, depending on your bank or payment provider.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to have goods repaired or replaced if they fail to be of acceptable quality. Eastlink Espresso will assess the product and determine the extent of the fault or failure.
Commercial warranty applies to equipment used in cafés, restaurants, offices, and other commercial environments.
Warranty coverage for accessories and additional equipment is subject to the terms provided by the relevant manufacturer or importer.
We believe great value should come standard. If you find the exact same product (same size and colour) available and in stock elsewhere, let us know and we’ll do our best to match the price. Simply complete the form below, and a member of our team will be in touch as soon as possible.
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