I cannot speak highly enough of my experience with Ahmed and the entire team at Eastlink Espresso. Three months ago, I was in the market for a high-end home setup and purchased a Victoria Arduino Eagle One Prima paired with a Turin DF83V grinder. Stepping into this tier of prosumer equipment is a big investment, but Ahmed made the entire sales process incredibly smooth and stress-free. He was highly knowledgeable, patient with all my questions, and made sure I was completely confident in my choice before walking out the door. I’ve had the setup for three months now, and it has been absolutely flawless—I am enjoying cafe-quality coffee every single day. What really sets Eastlink Espresso apart, though, is their genuine customer service and ongoing support after the sale. It’s rare to find a team this dedicated to making sure you actually enjoy and understand your equipment long after you’ve bought it. I highly recommend Ahmed and the team to anyone looking to upgrade their coffee game. I am definitely looking forward to continuing my business with them for all my future servicing and coffee needs!

If you are looking for a coffee machine and grinder you cannot go past Eastlink Espresso for great old fashioned service. Neri and his team are super helpful, offer great advice for your particular need in a calm and relaxing manner. You will get first class support, free training and set up. I think they have the best and cheapest repair service in Melbourne so why would you go anywhere else! Don’t forget to try their white coffee beans which make a beautiful cup of milk coffee.

Very helpful staff.... makes service a breeze Polite - Pleasant. Beautiful coffee aromas

I highly recommend Eastlink Espresso for anyone serious about coffee equipment. I purchased a grinder from them nearly two years ago, and recently, the power switch unexpectedly failed. I brought it in hoping I’d get it back next week, but the service I received was truly exceptional. The team repaired the switch for me at absolutely no cost, demonstrating an incredible commitment to their products long after the point of sale. Even more impressive, they had the grinder ready that afternoon! Beyond the incredible service commitment, the staff here are genuinely friendly, helpful, and knowledgeable. They make you feel valued every time you walk in the door. If you are looking for quality equipment backed by customer service that is second to none, Eastlink Espresso is the place to go.

Great service for my Breville Espresso 870. The team were super friendly and kept me informed of what was happening, cost was very reasonable and the time to carry out the repairs was only a matter of days. Thanks so much. Definitely recommend and go back again.

Great customers service again! Bought the rocket appartmento and it’s a winner !

i can’t recommend eastlink espresso highly enough for repairs and service of domestic coffee machines. i have a 20 year old ECM Giotto machine which was starting to fail. i found eastlink after a google search which showed good reviews and high levels of customer satisfaction. vittorio and the team brought it back to life with a full overhaul and even made a subsequent home visit free of charge to fix an issue that had not been apparent at the time of the service. they really know their stuff and stand behind their work to the maximum degree. i’m very confident that with their help my much loved machine will easily last another 20 years!

Fantastic in-store advice and sales team, Melbourne's best coffee machine retailer. The Eastlink Espresso team will look after you well. I bought a machine and grinder 6 months ago and couldn't be happier. Dropped in last week to buy some beans and have a browse and the team are welcoming and friendly, happy to have a chat even though I wasn't buying anything big. Highly recommended.

Excellent service and repair to my father's Expobar. Extremely happy with results and the machine now works like new. Very reasonable prices too!! Very highly recommended and will only be using this business from now on.