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Eureka Wood Lid Coffee Hopper – Brewspire

$79.00

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Same Day
Dispatch
Price Match
2-Year
Warranty

Additional information

Colour

Walnut, Oak, Olive, Black

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At Eastlink Espresso, we want you to be completely satisfied with your purchase. If you experience any issues with your order, please contact our team and we will do our best to assist you.

Change of Mind Returns

We accept change of mind returns within 14 days of delivery, provided the item is unused, in original condition, with all packaging, accessories, and manuals included. Proof of purchase is required.

  • Return shipping costs are the responsibility of the customer
  • Original shipping charges are non-refundable
  • A restocking fee may apply for certain products

For hygiene and safety reasons, coffee beans, cleaning products, water filters, and other consumables cannot be returned once opened.

Damaged or Incorrect Items

If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery with your order number, photos of the item and packaging, and a description of the issue. We will arrange a replacement, repair, or refund where applicable.

Warranty Returns

Products covered under manufacturer warranty should be returned in accordance with the warranty terms provided. We may assist in coordinating warranty claims, repairs, or replacement parts. Warranty does not cover misuse, accidental damage, improper installation, or general wear and tear. Customers may be responsible for return shipping costs.

Return Process

Please contact us before sending any items back. Once approved, we will provide return instructions and the appropriate address. Items returned without prior approval may not be accepted.

Refunds

Approved refunds are processed to the original payment method once the returned item has been received and inspected. Please allow 3–7 business days for the refund to appear, depending on your bank or payment provider.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to have goods repaired or replaced if they fail to be of acceptable quality. Eastlink Espresso will assess the product and determine the extent of the fault or failure.

Domestic Espresso Machines & Grinders

  • 12 months to 2 years warranty (manufacturer dependent — refer to individual product listings for the applicable period)
  • Covers parts and labour for manufacturing faults within the warranty period
  • Return-to-Base (RTB) parts and labour warranty

Commercial Applications (Cafés & Offices)

  • 12 months RTB parts warranty
  • 3 months labour warranty

Commercial warranty applies to equipment used in cafés, restaurants, offices, and other commercial environments.

Accessories & Other Equipment

Warranty coverage for accessories and additional equipment is subject to the terms provided by the relevant manufacturer or importer.

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