Nuova Simonelli Coffee Machine Repairs
If your Nuova Simonelli coffee machines just isn’t working like it used to, Eastlink Espresso’s passionate coffee machines technicians can get it up and running like new again fast. We service all Nuova Simonelli machines, including fully automatic machines. Book your coffee machines in for a free assessment today. Our team will diagnose the issue and provide you with a competitive quote for repairs.
Worried with your Nuova Simonelli Coffee Machines not working?
Regardless of what kind of machines you have, our technicians have the skills to get it back into working order. We repair fully automatic machines, prosumer machines, commercial grade machines and more, delivering incredible service every time. And with many parts on hand and easy access to replacement parts, we can often repair your machines faster than the brands themselves.
As an authorised repair technician, we repair all Nuova Simonelli machines
List of Serviceable Models
Nuova Simonelli Oscar
Nuova Simonelli Oscar 2
Nuova Simonelli Musica
Nuova Simonelli Oscar Mood
Nuova Simonelli Auralia
Didn’t find your model here? Contact Us!
How It Works
01
Drop off your Nuova Simonelli machine
No booking is required — simply bring your machine in during our opening hours.
02
Receive the assessment within 5-7 business days
We provide a full inspection free of charge, with no hidden fees and nothing to pay upfront.
03
Approve the repair quote
A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.
04
Pick up and enjoy perfect coffee again
A call or text from our team to let you know that it is ready to brew coffee at home.
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!
Contact Us For Your Repair
Don’t sit around waiting for your machines to fix itself! Book your machines in for a free assessment and let our team get it working again fast. We service all popular brands as well as Nuova Simonelli.
For more information on our repair and maintenance services, or an assessment, contact us today.
Filling this out speeds up your drop-off process by 5 minutes!
Why Choose US
Expert Techs
We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.
Authorised Service Provider
As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.
99% Success Rate
We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.
Quick-Diagnostic
Nuova Simonelli Common Issues & FAQs
Our service includes:
Full Maintenance of Leva Group and Components
We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.
Descaling the boiler when is required
If there’s any built-up scale in your machine’s boiler, we’ll descale it to prevent damage and ensure optimal performance.
Coffee pouring setup
We’ll make sure your machines is set up for easy and consistent coffee pouring, so you can get back to using it immediately.
Common Issues with Nuova Simonelli Machines
- Lack of steam
- Water pump very noise
- Hot water doesnt come out
- Lights flashing non stop
- Panels lights wont work any more
- Leaking from portafilter
- Coffee is too cold
- Coffee is luke-warm
- Doesn’t heat up
- Overheating
- No coffee is coming out
- Tripping power breaker
- Asking for water, but water tank is full
Get Your Coffee Machines Serviced
As well as repairs we offer a general service, maintaining your machines to ensure it works properly throughout the year. While our repairs include a service, we also offer a free domestic coffee machines service with every purchase of a 10 kg bag of our fresh coffee beans!
Is your Nuova Simonelli coffee machine older than 7 years? It might be time for an upgrade.
Check out our Trade-In Program or browse our new Prosumer Range.
Exceptional service — highly knowledgeable, approachable, and genuinely customer-focused. A pleasure to deal with.
Best coffee beans and service around, their team is amazing! Highly recommend these guys and will never purchase any other beans!
I brought my coffee machine to Eastlink Express for possible repairs. Their service and assessment was refreshingly straight forward, and most importantly honest. Their service was exceptional, and I wouldn't hesitate to make them the first point of call when buying my next coffee machine.
My boyfriend just purchase me a new Lelit Victoria lelit machine - Vittorio really looked after us for price and was amazing to deal with. Very knowledgeable. 100% recommend Eastlink Espresso Repairs & Sales
Eastlink Espresso is a brilliant place to purchase coffee making equipment. The staff are friendly and incredibly knowledgeable. I was uncertain as to what coffee machine & grinder would best suit my needs after my old machine was no longer working properly. Vittorio was able to provide me with excellent recommendations without trying to sell me the most expensive espresso machines. He made me feel confident with my choice and I couldn’t be happier. With his advice I was making great coffee at home in no time. A really honest, family business.
The Eastlink Espresso team serviced my ECM Mechanika & Eureka Mignon grinder and I’m delighted with the result. They are very knowledgable, provide transparent pricing and deliver great customer service. I’d highly recommend if you are thinking about buying a new machine or looking for your equipment to be serviced
Had my ECM MECHANIKA SLIM finally serviced at Eastlink where I purchased it Brilliant service and attention by staff (serviced after 3 yrs slightly overdue 🤭) Always get their coffee Would recommend them to anyone The template for how a business should be run 👍
I bought a coffee machine and grinder from Eastlink Espresso. Without doubt, the best quality coffee machine I have ever owned. It makes coffee that I thought not possible. (It isn't from the lame "normal retail" machines that you get from a department store). The equipment I bought is of a high quality, robust design. The professional help I received, from Vittorio, was outstanding. His knowledge and obvious care for a great coffee, is far superior to any department store. I would recommend Eastlink Espresso Repairs & Sales for any coffee equipment and requirements to anybody that really loves their home coffee. They are one of the best businesses I have ever had the pleasure of dealing with. David Barton. Melbourne.
Great service for my Breville Espresso 870. The team were super friendly and kept me informed of what was happening, cost was very reasonable and the time to carry out the repairs was only a matter of days. Thanks so much. Definitely recommend and go back again.
