Nuova Simonelli Coffee Machine Repairs
If your Nuova Simonelli coffee machines just isn’t working like it used to, Eastlink Espresso’s passionate coffee machines technicians can get it up and running like new again fast. We service all Nuova Simonelli machines, including fully automatic machines. Book your coffee machines in for a free assessment today. Our team will diagnose the issue and provide you with a competitive quote for repairs.
Worried with your Nuova Simonelli Coffee Machines not working?
Regardless of what kind of machines you have, our technicians have the skills to get it back into working order. We repair fully automatic machines, prosumer machines, commercial grade machines and more, delivering incredible service every time. And with many parts on hand and easy access to replacement parts, we can often repair your machines faster than the brands themselves.
As an authorised repair technician, we repair all Nuova Simonelli machines
List of Serviceable Models
Nuova Simonelli Oscar
Nuova Simonelli Oscar 2
Nuova Simonelli Musica
Nuova Simonelli Oscar Mood
Nuova Simonelli Auralia
Didn’t find your model here? Contact Us!
How It Works
01
Drop off your Nuova Simonelli machine
No booking is required — simply bring your machine in during our opening hours.
02
Receive the assessment within 5-7 business days
We provide a full inspection free of charge, with no hidden fees and nothing to pay upfront.
03
Approve the repair quote
A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.
04
Pick up and enjoy perfect coffee again
A call or text from our team to let you know that it is ready to brew coffee at home.
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!
Contact Us For Your Repair
Don’t sit around waiting for your machines to fix itself! Book your machines in for a free assessment and let our team get it working again fast. We service all popular brands as well as Nuova Simonelli.
For more information on our repair and maintenance services, or an assessment, contact us today.
Filling this out speeds up your drop-off process by 5 minutes!
Why Choose US
Expert Techs
We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.
Authorised Service Provider
As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.
99% Success Rate
We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.
Quick-Diagnostic
Nuova Simonelli Common Issues & FAQs
Our service includes:
Full Maintenance of Leva Group and Components
We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.
Descaling the boiler when is required
If there’s any built-up scale in your machine’s boiler, we’ll descale it to prevent damage and ensure optimal performance.
Coffee pouring setup
We’ll make sure your machines is set up for easy and consistent coffee pouring, so you can get back to using it immediately.
Common Issues with Nuova Simonelli Machines
- Lack of steam
- Water pump very noise
- Hot water doesnt come out
- Lights flashing non stop
- Panels lights wont work any more
- Leaking from portafilter
- Coffee is too cold
- Coffee is luke-warm
- Doesn’t heat up
- Overheating
- No coffee is coming out
- Tripping power breaker
- Asking for water, but water tank is full
Get Your Coffee Machines Serviced
As well as repairs we offer a general service, maintaining your machines to ensure it works properly throughout the year. While our repairs include a service, we also offer a free domestic coffee machines service with every purchase of a 10 kg bag of our fresh coffee beans!
Is your Nuova Simonelli coffee machine older than 7 years? It might be time for an upgrade.
Check out our Trade-In Program or browse our new Prosumer Range.
The team provide fantastic technical and personalized service. A quick repair job while i waited was very much appreciated after my long haul. Highly recommend.
Bought my Gaggia from this mob 4 or 5 years ago. Got it serviced here and running like brand new again. I think the machine was cheapest price around when I bought it new. Service price very fair also, they seem to carry most parts so turnaround is very quick.
I highly recommend Eastlink Espresso for anyone serious about coffee equipment. I purchased a grinder from them nearly two years ago, and recently, the power switch unexpectedly failed. I brought it in hoping I’d get it back next week, but the service I received was truly exceptional. The team repaired the switch for me at absolutely no cost, demonstrating an incredible commitment to their products long after the point of sale. Even more impressive, they had the grinder ready that afternoon! Beyond the incredible service commitment, the staff here are genuinely friendly, helpful, and knowledgeable. They make you feel valued every time you walk in the door. If you are looking for quality equipment backed by customer service that is second to none, Eastlink Espresso is the place to go.
Excellent experience! The staff is incredibly knowledgeable — helped me compare multiple prosumer machines in detail and patiently answered all my questions. Great selection of high-end espresso machines and grinders. Highly recommend for anyone serious about their coffee setup!
10/10 customer service & advice - Shout out to Ahmed for helping up choose our dream espresso machine. We couldn’t be happier and cannot recommend here enough!!
Fantastic to deal with. Very knowledgeable on the products and extremely helpful and friendly when asked questions. Very competitive pricing and a great range of products. Could not recommend highly enough.
I would highly recommend eastlink espresso to anyone! Neri was extremely friendly, helpful and knowledgeable in helping us choose our new machine. We are so happy with our new profitec pro 400, and the service they provided was top notch!
We had a fantastic experience at Eastlink Espresso. The owner is incredibly knowledgeable and very friendly. The prices are competitive. I couldn’t ask for more. We bought a new machine and grinder, it also helps that they can service the machine or help out if you have any issues. My wife and I were very impressed. Absolutely recommend.
