Nuova Simonelli Coffee Machine Repairs
If your Nuova Simonelli coffee machines just isn’t working like it used to, Eastlink Espresso’s passionate coffee machines technicians can get it up and running like new again fast. We service all Nuova Simonelli machines, including fully automatic machines. Book your coffee machines in for a free assessment today. Our team will diagnose the issue and provide you with a competitive quote for repairs.
Worried with your Nuova Simonelli Coffee Machines not working?
Regardless of what kind of machines you have, our technicians have the skills to get it back into working order. We repair fully automatic machines, prosumer machines, commercial grade machines and more, delivering incredible service every time. And with many parts on hand and easy access to replacement parts, we can often repair your machines faster than the brands themselves.
As an authorised repair technician, we repair all Nuova Simonelli machines
List of Serviceable Models
Nuova Simonelli Oscar
Nuova Simonelli Oscar 2
Nuova Simonelli Musica
Nuova Simonelli Oscar Mood
Nuova Simonelli Auralia
Didn’t find your model here? Contact Us!
How It Works
01
Drop off your Nuova Simonelli machine
No booking is required — simply bring your machine in during our opening hours.
02
Receive the assessment within 5-7 business days
We provide a full inspection free of charge, with no hidden fees and nothing to pay upfront.
03
Approve the repair quote
A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.
04
Pick up and enjoy perfect coffee again
A call or text from our team to let you know that it is ready to brew coffee at home.
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!
Contact Us For Your Repair
Don’t sit around waiting for your machines to fix itself! Book your machines in for a free assessment and let our team get it working again fast. We service all popular brands as well as Nuova Simonelli.
For more information on our repair and maintenance services, or an assessment, contact us today.
Filling this out speeds up your drop-off process by 5 minutes!
Why Choose US
Expert Techs
We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.
Authorised Service Provider
As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.
99% Success Rate
We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.
Quick-Diagnostic
Nuova Simonelli Common Issues & FAQs
Our service includes:
Full Maintenance of Leva Group and Components
We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.
Descaling the boiler when is required
If there’s any built-up scale in your machine’s boiler, we’ll descale it to prevent damage and ensure optimal performance.
Coffee pouring setup
We’ll make sure your machines is set up for easy and consistent coffee pouring, so you can get back to using it immediately.
Common Issues with Nuova Simonelli Machines
- Lack of steam
- Water pump very noise
- Hot water doesnt come out
- Lights flashing non stop
- Panels lights wont work any more
- Leaking from portafilter
- Coffee is too cold
- Coffee is luke-warm
- Doesn’t heat up
- Overheating
- No coffee is coming out
- Tripping power breaker
- Asking for water, but water tank is full
Get Your Coffee Machines Serviced
As well as repairs we offer a general service, maintaining your machines to ensure it works properly throughout the year. While our repairs include a service, we also offer a free domestic coffee machines service with every purchase of a 10 kg bag of our fresh coffee beans!
Is your Nuova Simonelli coffee machine older than 7 years? It might be time for an upgrade.
Check out our Trade-In Program or browse our new Prosumer Range.
Eastlink has a good range of machines. Neri explained the differences and I settled on a Lelit. I then received a training session on how to use it. That set me up to do it myself. Very friendly and helpful staff.
Bought my Gaggia from this mob 4 or 5 years ago. Got it serviced here and running like brand new again. I think the machine was cheapest price around when I bought it new. Service price very fair also, they seem to carry most parts so turnaround is very quick.
Eastlink Espresso are absolute professionals with good prices. Con the technician was extremely friendly, knowledgeable and talked us through the entire process. Con made the whole process simple when we had a couple issues with our coffee machine that weren't related to the original issue. He never hesitated to take a second look and was completely honest, making sure our satisfaction was the priority. Thanks again Con, you are a legend 👍😊
Very happy with the service and the follow-ups. The people and shop are welcoming and I will be back!
We cannot speak more highly of Eastlink Espresso, and Ahmed in particular. We wanted to replace our old fully automatic machine and take the next step into creating coffee with a manual machine. Ahmed’s extensive knowledge of the machines and the coffee making process made it possible for us to make an informed decision. He was extremely patient, taking the time to answer the many questions we had. We felt under no pressure at all to rush our decision. When we finally made the decision on which combination of machine and grinder we wanted, Ahmed was very helpful making sure we had the tools required, and that we knew how to start the process of making our first coffee. We have to add that the coffee Ahmed made us in the store from their Signature Beans was delicious, we will definitely be back to purchase more beans! Thank you Ahmed, the service you provided was incredible!
Can't recommend them enough. Miracle workers who fixed my machine after it was dropped by removalists. Would give more stars if I could
The Eastlink Espresso team serviced my ECM Mechanika & Eureka Mignon grinder and I’m delighted with the result. They are very knowledgable, provide transparent pricing and deliver great customer service. I’d highly recommend if you are thinking about buying a new machine or looking for your equipment to be serviced
Had my ECM MECHANIKA SLIM finally serviced at Eastlink where I purchased it Brilliant service and attention by staff (serviced after 3 yrs slightly overdue 🤭) Always get their coffee Would recommend them to anyone The template for how a business should be run 👍
I can’t recommend these guys more! They are very fair and extremely professional. Plus, they are Italian so you are getting the real deal 👌🤌
