Nuova Simonelli Coffee Machine Repairs
If your Nuova Simonelli coffee machines just isn’t working like it used to, Eastlink Espresso’s passionate coffee machines technicians can get it up and running like new again fast. We service all Nuova Simonelli machines, including fully automatic machines. Book your coffee machines in for a free assessment today. Our team will diagnose the issue and provide you with a competitive quote for repairs.
Worried with your Nuova Simonelli Coffee Machines not working?
Regardless of what kind of machines you have, our technicians have the skills to get it back into working order. We repair fully automatic machines, prosumer machines, commercial grade machines and more, delivering incredible service every time. And with many parts on hand and easy access to replacement parts, we can often repair your machines faster than the brands themselves.
As an authorised repair technician, we repair all Nuova Simonelli machines
Bring your Machine at: 1/194 Rooks Road, Vermont 3133
List of Serviceable Models
Nuova Simonelli Oscar
Nuova Simonelli Oscar 2
Nuova Simonelli Musica
Nuova Simonelli Oscar Mood
Nuova Simonelli Auralia
Didn’t find your model here? Contact Us!
How It Works
01
Drop off your Nuova Simonelli machine
No booking is required — simply bring your machine in during our opening hours.
02
Receive the assessment within 5-7 business days
We provide a full inspection free of charge, with no hidden fees and nothing to pay upfront.
03
Approve the repair quote
A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.
04
Pick up and enjoy perfect coffee again
A call or text from our team to let you know that it is ready to brew coffee at home.
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!
Contact Us For Your Repair
Don’t sit around waiting for your machines to fix itself! Book your machines in for a free assessment and let our team get it working again fast. We service all popular brands as well as Nuova Simonelli.
For more information on our repair and maintenance services, or an assessment, contact us today.
Filling this out speeds up your drop-off process by 5 minutes!
Why Choose US
Expert Techs
We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.
Authorised Service Provider
As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.
99% Success Rate
We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.
Quick-Diagnostic
Nuova Simonelli Common Issues & FAQs
Our service includes:
Full Maintenance of Leva Group and Components
We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.
Descaling the boiler when is required
If there’s any built-up scale in your machine’s boiler, we’ll descale it to prevent damage and ensure optimal performance.
Coffee pouring setup
We’ll make sure your machines is set up for easy and consistent coffee pouring, so you can get back to using it immediately.
Common Issues with Nuova Simonelli Machines
- Lack of steam
- Water pump very noise
- Hot water doesnt come out
- Lights flashing non stop
- Panels lights wont work any more
- Leaking from portafilter
- Coffee is too cold
- Coffee is luke-warm
- Doesn’t heat up
- Overheating
- No coffee is coming out
- Tripping power breaker
- Asking for water, but water tank is full
Get Your Coffee Machines Serviced
As well as repairs we offer a general service, maintaining your machines to ensure it works properly throughout the year. While our repairs include a service, we also offer a free domestic coffee machines service with every purchase of a 10 kg bag of our fresh coffee beans!
Is your Nuova Simonelli coffee machine older than 7 years? It might be time for an upgrade.
Check out our Trade-In Program or browse our new Prosumer Range.
Amazing service definitely recommended for everyone in the market for a new machine . Best customer service
Very helpful staff.... makes service a breeze Polite - Pleasant. Beautiful coffee aromas
Great service I had a broken group head collar in my Breville dual boiler, took in for an assessment, and got it fixed right on the spot, saved me another trip and didn’t leave me without a coffee machine for days. Would definitely come back for supplies n services in the future Keep up the great work!!
I called ahead to order a machine with modifications - they had it ready to go in 30mins. Qualified my needs well with no pushy tactics. Highly recommend!
Ahmed was quick to reply to my call for help to repair our office coffee machine.Turns out the machine had an old corroded piece in it that needed to be replaced, along with a porter filter and the water filter. Long story short.... the machine is making the best coffee it ever has, it was repaired quickly and effortlessly and the price was reasonable too. I highly recommend Eastlink Espresso. Thanks again Ahmed
Absolutely awesome service! Fantastic advice and range, and the only place I go for both my private and business machine supply and servicing (and tbe coffee they sell is also fantastic!).
The team provide fantastic technical and personalized service. A quick repair job while i waited was very much appreciated after my long haul. Highly recommend.
I highly recommend these guys for all your coffee machine needs!! We bought our coffee machine from Eastlink Espresso and have continued to comeback for service when needed. They have been so helpful and always try and turn it around quickly. Love our ECM coffee!! Thanks
