Nuova Simonelli Coffee Machine Repairs
If your Nuova Simonelli coffee machines just isn’t working like it used to, Eastlink Espresso’s passionate coffee machines technicians can get it up and running like new again fast. We service all Nuova Simonelli machines, including fully automatic machines. Book your coffee machines in for a free assessment today. Our team will diagnose the issue and provide you with a competitive quote for repairs.
Worried with your Nuova Simonelli Coffee Machines not working?
Regardless of what kind of machines you have, our technicians have the skills to get it back into working order. We repair fully automatic machines, prosumer machines, commercial grade machines and more, delivering incredible service every time. And with many parts on hand and easy access to replacement parts, we can often repair your machines faster than the brands themselves.
As an authorised repair technician, we repair all Nuova Simonelli machines
List of Serviceable Models
Nuova Simonelli Oscar
Nuova Simonelli Oscar 2
Nuova Simonelli Musica
Nuova Simonelli Oscar Mood
Nuova Simonelli Auralia
Didn’t find your model here? Contact Us!
How It Works
01
Drop off your Nuova Simonelli machine
No booking is required — simply bring your machine in during our opening hours.
02
Receive the assessment within 5-7 business days
We provide a full inspection free of charge, with no hidden fees and nothing to pay upfront.
03
Approve the repair quote
A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.
04
Pick up and enjoy perfect coffee again
A call or text from our team to let you know that it is ready to brew coffee at home.
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!
Contact Us For Your Repair
Don’t sit around waiting for your machines to fix itself! Book your machines in for a free assessment and let our team get it working again fast. We service all popular brands as well as Nuova Simonelli.
For more information on our repair and maintenance services, or an assessment, contact us today.
Filling this out speeds up your drop-off process by 5 minutes!
Why Choose US
Expert Techs
We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.
Authorised Service Provider
As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.
99% Success Rate
We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.
Quick-Diagnostic
Nuova Simonelli Common Issues & FAQs
Our service includes:
Full Maintenance of Leva Group and Components
We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.
Descaling the boiler when is required
If there’s any built-up scale in your machine’s boiler, we’ll descale it to prevent damage and ensure optimal performance.
Coffee pouring setup
We’ll make sure your machines is set up for easy and consistent coffee pouring, so you can get back to using it immediately.
Common Issues with Nuova Simonelli Machines
- Lack of steam
- Water pump very noise
- Hot water doesnt come out
- Lights flashing non stop
- Panels lights wont work any more
- Leaking from portafilter
- Coffee is too cold
- Coffee is luke-warm
- Doesn’t heat up
- Overheating
- No coffee is coming out
- Tripping power breaker
- Asking for water, but water tank is full
Get Your Coffee Machines Serviced
As well as repairs we offer a general service, maintaining your machines to ensure it works properly throughout the year. While our repairs include a service, we also offer a free domestic coffee machines service with every purchase of a 10 kg bag of our fresh coffee beans!
Is your Nuova Simonelli coffee machine older than 7 years? It might be time for an upgrade.
Check out our Trade-In Program or browse our new Prosumer Range.
Highly recommended Eastlink Espresso. Excellent service, very knowledgeable and extremely helpful and friendly .
Excellent experience buying my coffee machine and grinder as an interstate customer. Vittorio was fantastic to deal with and incredibly helpful throughout the process. I really wanted to buy locally, but the price and level of service here couldn’t be beaten. I’m really happy with the setup — Vittorio talked me through everything over the phone, and less than a week in I’m already making great coffee at home. Highly recommend.
I was looking for a new coffee Machine and these guys did not disappoint! Amazing knowledge and support being very easy to talk to, and took the time answer questions and guide me. Being interstate, next day delivery was completely unexpected.
Great place, amazing customer service. Will definitely be back. Neri and Ahmad were super helpful and kindly stayed back to assist
I’ve bought a machine from here twice! Absolutely legendary service from the team at Eastlink Espresso. Everyone there is not only incredibly skilled but also honest, friendly, and genuinely passionate about what they do. Special thanks to Neri, who went above and beyond to help me, super knowledgeable and truly cares about his customers. It’s rare to find a business this professional and this honest. Highly recommend them to anyone who wants to buy a good machine with reasonable price and cares about their machine.
Had my DeLonghi Dinamica Plus repaired here. The turn around time was unexpectedly (and life savingly) quick with the price being very reasonable. Super positive experience and can highly recommend. Wasn't sure if I had another day "pod coffee" left in me...
Eastlink has a good range of machines. Neri explained the differences and I settled on a Lelit. I then received a training session on how to use it. That set me up to do it myself. Very friendly and helpful staff.
Ahmed was quick to reply to my call for help to repair our office coffee machine.Turns out the machine had an old corroded piece in it that needed to be replaced, along with a porter filter and the water filter. Long story short.... the machine is making the best coffee it ever has, it was repaired quickly and effortlessly and the price was reasonable too. I highly recommend Eastlink Espresso. Thanks again Ahmed
