Faema Coffee Machine Repairs
Is your Faema coffee machines not working like it used to? Eastlink Espresso can help. We offer Faema coffee machines repair services to get your machines back up and running like new again.
Simply bring us your machine, and we’ll take care of the rest!
Our coffee machines specialists will assess the damage and provide you with a competitive quote for repairs.
Worried with your Faema Coffee Machine?
Whatever the issue, our in-house technicians can get your coffee machines working like new again. We’ll assess the damage to work out what the issue is, then replace or repair parts to restore functionality. All much faster than most official repair channels.
Even if your Faema coffee machines is out of warranty, bring it into our store today and we’ll get it fixed. We use genuine spare parts to repair all our machines, ensuring professional quality from start to finish.
List of Serviceable Models
Faema Legend
Carisma S1
Faema Smart
Faema S1
Faema S2
Faema E98
Faema Compact
Didn’t find your model here? Contact Us!
How It Works
01
Drop off your Faema machine at our shop
We offer a free assessment, so there’s no upfront cost to have us take a look. No booking is necessary
02
Receive the assessment within 5-7 business days
Turnaround time for assessment and repairs is 5-7 business days. Call us for any trouble.
03
Call back and approve the quotation
A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.
04
Pick up and enjoy perfect coffee again
A call or text from our team to let you know that it is ready to brew coffee at home.
We kindly ask that machines are collected within a few days of completion — we know you won’t want to be without your coffee machine for too long!
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!
Contact Us For Your Repair
We can repair all parts of your machines, including steam wands, coffee grinders, shower screens, boilers, groupheads and more.
Discuss your needs with us today and our coffee machines technicians will guide you through the process for getting your machines repaired.
Filling this out speeds up your drop-off process by 5 minutes!
Why Choose US
Expert Techs
We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.
Authorised Service Provider
As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.
99% Success Rate
We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.
Quick-Diagnostic
Faema Common Issues FAQs
Common Issues with Faema Machines
- Lack of steam
- Leaking from group head
- Coffee is too cold
- Coffee is only slightly warm
- Doesn’t heat up
- Overheating
- No coffee is coming out
- Tripping power breaker
- Asking for water, but water tank is full
Get Your Coffee Machines Service & Repair
Servicing your Faema machine involves:
- Full Maintenance of Leva Group and Components
We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.
- Descaling the boiler when is required
If there’s any built-up scale in your machine’s boiler, we’ll descale it to prevent damage and ensure optimal performance.
- Coffee pouring setup
We’ll make sure your machines is set up for easy and consistent coffee pouring, so you can get back to using it immediately.
Is your Faema coffee machine older than 7 years? It might be time for an upgrade.
Check out our Trade-In Program or browse our new Prosumer Range.
Great service I had a broken group head collar in my Breville dual boiler, took in for an assessment, and got it fixed right on the spot, saved me another trip and didn’t leave me without a coffee machine for days. Would definitely come back for supplies n services in the future Keep up the great work!!
Thank you to the amazing crew at Eastlink Espresso. Our enduring relationship started in 2008 when I purchased a Saeco Cappuccino Royale from the team. Over 50,000 shots later and almost two decades of faithful service, I traded up to a Rocket Espresso Milano and AllGround sense grinder in August 2025. The appliance combination has elevated our coffee experience to the next level. Now, with all things mechanical, faults occur. I noticed moisture present in the window of the pressure gauge; Neri insisted I bring the machine for a warranty gauge replacement suggesting it would take a few days. Vittorio worked his magic and the machine was good to go that same day. Now that is good old fashioned first class service. Why go anywhere else?
i can’t recommend eastlink espresso highly enough for repairs and service of domestic coffee machines. i have a 20 year old ECM Giotto machine which was starting to fail. i found eastlink after a google search which showed good reviews and high levels of customer satisfaction. vittorio and the team brought it back to life with a full overhaul and even made a subsequent home visit free of charge to fix an issue that had not been apparent at the time of the service. they really know their stuff and stand behind their work to the maximum degree. i’m very confident that with their help my much loved machine will easily last another 20 years!
If you're lost or don't know which machine to buy, this is your destination, wide range of machines, best team, best experience and the best advice you'll get and it's all based on your needs. Support available after sale, ( video calls if needed), repairs, parts.... Enough talking, whatever you need for your coffee you'll find it there.. Thank you all
Took in a 12 year old dual boiler coffee machine that had never been serviced and never turned off. Needless to say, my machine was not in a good way. From the time eastlink espresso started work to completion, 1½days!! And the price, I am reluctant to say, was way less than what I thought it would be. It now works better than brand new.
Excellent service! Neri was quickly able to help fix an issue with my home coffee machine and I’m glad I came to the experts. They have amazing coffee too!
What a fantastic company and an amazing team ! Enjoying my Rocket, thanks to these guys! Their service is truly outstanding!
Eastlink Espresso is a brilliant place to purchase coffee making equipment. The staff are friendly and incredibly knowledgeable. I was uncertain as to what coffee machine & grinder would best suit my needs after my old machine was no longer working properly. Vittorio was able to provide me with excellent recommendations without trying to sell me the most expensive espresso machines. He made me feel confident with my choice and I couldn’t be happier. With his advice I was making great coffee at home in no time. A really honest, family business.
