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Faema Coffee Machine Repairs

Is your Faema coffee machines not working like it used to? Eastlink Espresso can help. We offer Faema coffee machines repair services to get your machines back up and running like new again.
Simply bring us your machine, and we’ll take care of the rest!
Our coffee machines specialists will assess the damage and provide you with a competitive quote for repairs.

brand faema 1

Worried with your Faema Coffee Machine?

Whatever the issue, our in-house technicians can get your coffee machines working like new again. We’ll assess the damage to work out what the issue is, then replace or repair parts to restore functionality. All much faster than most official repair channels.

Even if your Faema coffee machines is out of warranty, bring it into our store today and we’ll get it fixed. We use genuine spare parts to repair all our machines, ensuring professional quality from start to finish.

Bring your Machine at: 1/194 Rooks Road, Vermont 3133

List of Serviceable Models

Faema Legend
Carisma S1
Faema Smart
Faema S1

Faema S2
Faema E98
Faema Compact

Didn’t find your model here? Contact Us!

How It Works

01

Drop off your Faema machine at our shop

We offer a free assessment, so there’s no upfront cost to have us take a look. No booking is necessary

02

Receive the assessment within 5-7 business days

Turnaround time for assessment and repairs is 5-7 business days. Call us for any trouble.

03

Call back and approve the quotation

A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.

04

Pick up and enjoy perfect coffee again

A call or text from our team to let you know that it is ready to brew coffee at home.

We kindly ask that machines are collected within a few days of completion — we know you won’t want to be without your coffee machine for too long!
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!

Contact Us For Your Repair

We can repair all parts of your machines, including steam wands, coffee grinders, shower screens, boilers, groupheads and more.
Discuss your needs with us today and our coffee machines technicians will guide you through the process for getting your machines repaired.

Filling this out speeds up your drop-off process by 5 minutes!

Why Choose US

Expert Techs

We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.

Authorised Service Provider

As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.

99% Success Rate

We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.

Quick-Diagnostic

Faema Common Issues FAQs

Common Issues with Faema Machines

  • Lack of steam
  • Leaking from group head
  • Coffee is too cold
  • Coffee is only slightly warm
  • Doesn’t heat up
  • Overheating
  • No coffee is coming out
  • Tripping power breaker
  • Asking for water, but water tank is full
If you’re as passionate as we are about great coffee, getting your machines serviced is one of the best things you can do. We can professionally service your machines, maintaining, cleaning and adjusting to ensure you can pour a perfect shot every single time. If you’re running a cafe or restaurant, we can also provide you with regular maintenance to keep your machines producing great coffee all year round! For more information on our full service, talk to our team today.
  • Full Maintenance of Leva Group and Components

We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.

  • Descaling the boiler when is required

If there’s any built-up scale in your machine’s boiler, we’ll descale it to prevent damage and ensure optimal performance.

  • Coffee pouring setup

We’ll make sure your machines is set up for easy and consistent coffee pouring, so you can get back to using it immediately.

Is your Faema coffee machine older than 7 years? It might be time for an upgrade.

Check out our Trade-In Program or browse our new Prosumer Range.

4.9
( 511 )
google

Fantastic customer service. I was enthusiastically welcomed into the store, offered a delicious espresso - promptly told that the beans were the store's house roast. I left with a Lelit Elizabeth and matching accessories, given advice on how to look after the machine and when to return for a service. Big ups to the team!

Mitchell C.
June 30, 2026
google

We had a fantastic experience at Eastlink Espresso. The owner is incredibly knowledgeable and very friendly. The prices are competitive. I couldn’t ask for more. We bought a new machine and grinder, it also helps that they can service the machine or help out if you have any issues. My wife and I were very impressed. Absolutely recommend.

Ben L.
October 9, 2025
google

Ahmed , Neri and the team at Eastlink Expresso had been looking after my "Troubled fb marketplace Orchestrale Nota" for the last 3 years and they always had reasonable quotes for parts and labour. On top of that they always stood by their work. When it was time to call stumps on the Nota and pull the trigger on a new Lelit Bianca V3 to step up, they looked after me as a long time customer. Can't wait to pull my first coffee tommorow. Thank you!

Will C.
May 27, 2026
google

Eastlink has a good range of machines. Neri explained the differences and I settled on a Lelit. I then received a training session on how to use it. That set me up to do it myself. Very friendly and helpful staff.

Ian
May 30, 2026
google

Amazing service definitely recommended for everyone in the market for a new machine . Best customer service

Roman V.
July 24, 2026
google

Great service I had a broken group head collar in my Breville dual boiler, took in for an assessment, and got it fixed right on the spot, saved me another trip and didn’t leave me without a coffee machine for days. Would definitely come back for supplies n services in the future Keep up the great work!!

zhezhi Z.
May 27, 2026
google

Took my VBM in after it tripped the breaker and then stopped working. Had a call with a very friendly technician, who quoted the minimum amount of parts needed to get it working again and not trying to upsell me on anything. Got it back within the week, and it works better than before.

Pete L.
March 18, 2026
google

Amazing store!

Aaron G.
January 17, 2026
google

These guys are the best! I have brought my coffee machine to Neri for its regular maintenance for over 12 years now, and they have been a great help, kind and friendly. My machine always receives excellent service after spending time with Eastlink Espresso! Also, a special shout-out to Vittorio, who took the time to show me the different machines when my old one couldn't keep up; the Rubino is fabulous! Can't recommend these guys enough.

Cindy V.
November 11, 2025

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We believe great value should come standard. If you find the exact same product (same size and colour) available and in stock elsewhere, let us know and we’ll do our best to match the price. Simply complete the form below, and a member of our team will be in touch as soon as possible.