VBM Coffee Machine Repairs
Repair centre for your VBM Espresso Machines?
Eastlink Espresso offers free assessment for repairs, Service & Maintenance at an affordable rate.
You can raise all your queries and get them answered over the phone or by email.
Worried with your VBM Coffee Machine?
Top-notch solutions and affordable rates with hundred percent client satisfaction makes us a distinguished name in the trade. If you are still not convinced with us, let’s tlook at why you should choose Eastlink Espresso:
Wide range of services
Warranty against all the services provided
Hundred percent client satisfaction
Affordable rates of the services
On-site repairs are offered.
We recommend you service your VMB coffee machines every 12-16 months, in order replace seals, O-rings, shower screens, you will always notice the difference in your coffee after a service! Note: Remember that you drink daily from your machines
List of Serviceable Models
Domobar Junior
Domobar Junior
Domobar Piccolo
Domobar Super
Domobar Super Digital
Domobar Double Boiler
Didn’t find your model here? Contact Us!
How It Works
01
Drop off your VBM machine at our Wantirna shop
No booking is required — simply bring your machine in during our opening hours.
02
Receive the assessment within 5-7 business days
We provide a full inspection free of charge, with no hidden fees and nothing to pay upfront.
03
Approve the repair quote
A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.
04
Pick up and enjoy perfect coffee again
A call or text from our team to let you know that it is ready to brew coffee at home.
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!
Contact Us For Your Repair
Reach us for any help and queries regarding your VBM coffee machines repairs even when your warranty expired. We promise to deliver you the best service within the stipulated time!
Filling this out speeds up your drop-off process by 5 minutes!
Why Choose US
Expert Techs
We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.
Authorised Service Provider
As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.
99% Success Rate
We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.
Quick-Diagnostic
VBM Common Issues FAQs
The machine is not working?
No water can be pumped?
- Check the Low Water Level Warning Light to see if the reservoir needs to be refilled.
- Check the water reservoir to be sure that the tank is properly seated in the machines. Lift it and set it back into place. You should be able to feel it compress the springs of its platform which engage the safety switch.
- Be sure the Power Switch is turned to Position I or Position II.
The group head is not getting very warm?
- The operating lever on the right side of the group head of the manual model must be in the fully down position, pushed back towards the face of the machines as far as it will go (light pressure is all that is necessary- no need to force the lever). If it is not in this position, the water path for the thermosyphon is restricted and the group head will not reach the proper operating temperature.
- Be sure the Power Switch is turned to Position II.
- Check the Low Water Level Warning Light to see if the reservoir needs to be refilled.
I can pump water, but the water is always cold!
- Check the power switch to be sure that it is in position II.
- Over Temperature Safety Thermostat tripped. This occurs if the pressure stat malfunctions or the water level is not maintained in the boiler. In either case, the boiler can overheat. To save the machines from damage there is an over-temperature thermostat that protects the machines much like a circuit breaker or fuse protects the wiring in your home. And much in the same way as a circuit breaker, the over-temperature thermostat can be reset. If you suspect that the thermostat has been tripped it is important to verify the cause before continuing.
The brew pressure gauge acts erratically
- The brew pressure gauge on the front panel should only be used as a general indicator as to what is happening during the brewing cycle.
- The only time when the gauge will display any useful information is when there is a properly prepared portafilter, filled with properly ground and tamped coffee, locked in the group head, and the brewing process is underway. At all other times, even when the pump is refilling the boiler, this gauge is not displaying any useful information and should be ignored.
- Even when the pull is underway the brew gauge will read a little higher than the actual brew pressure at the coffee. If all is going well, the gauge should read about 9.5 to 10 BAR during most of the pull.
- The pressure gauge is not working? come to see us! It needs replacement!
The machines does not dispense steam
- The hole at the end of the steam/hot water wand is obstructed.
Is your VBM coffee machine older than 7 years? It might be time for an upgrade.
Check out our Trade-In Program or browse our new Prosumer Range.
Took my VBM in after it tripped the breaker and then stopped working. Had a call with a very friendly technician, who quoted the minimum amount of parts needed to get it working again and not trying to upsell me on anything. Got it back within the week, and it works better than before.
Ahmed was quick to reply to my call for help to repair our office coffee machine.Turns out the machine had an old corroded piece in it that needed to be replaced, along with a porter filter and the water filter. Long story short.... the machine is making the best coffee it ever has, it was repaired quickly and effortlessly and the price was reasonable too. I highly recommend Eastlink Espresso. Thanks again Ahmed
Excellent experience buying my coffee machine and grinder as an interstate customer. Vittorio was fantastic to deal with and incredibly helpful throughout the process. I really wanted to buy locally, but the price and level of service here couldn’t be beaten. I’m really happy with the setup — Vittorio talked me through everything over the phone, and less than a week in I’m already making great coffee at home. Highly recommend.
I highly recommend Eastlink Espresso for anyone serious about coffee equipment. I purchased a grinder from them nearly two years ago, and recently, the power switch unexpectedly failed. I brought it in hoping I’d get it back next week, but the service I received was truly exceptional. The team repaired the switch for me at absolutely no cost, demonstrating an incredible commitment to their products long after the point of sale. Even more impressive, they had the grinder ready that afternoon! Beyond the incredible service commitment, the staff here are genuinely friendly, helpful, and knowledgeable. They make you feel valued every time you walk in the door. If you are looking for quality equipment backed by customer service that is second to none, Eastlink Espresso is the place to go.
Super friendly staff, service and after sales support. Always happy to talk and help. Great prices and shipping to Queensland. First stop for buying a coffee machine, ginder and accessories.
Thank you to the amazing crew at Eastlink Espresso. Our enduring relationship started in 2008 when I purchased a Saeco Cappuccino Royale from the team. Over 50,000 shots later and almost two decades of faithful service, I traded up to a Rocket Espresso Milano and AllGround sense grinder in August 2025. The appliance combination has elevated our coffee experience to the next level. Now, with all things mechanical, faults occur. I noticed moisture present in the window of the pressure gauge; Neri insisted I bring the machine for a warranty gauge replacement suggesting it would take a few days. Vittorio worked his magic and the machine was good to go that same day. Now that is good old fashioned first class service. Why go anywhere else?
Neri and his team were absolutely brilliant to deal with honest advice and service as well. I’d highly recommend to anyone looking for anything coffee. I’m over the moon about our new coffee machine and grinder etc.
After our Breville BES920/J Dual Boiler died only after 2.5 years which was very disappointing as our previous Breville lasted 15 years, a friend recommended Eastlink Espresso to repair it. But instead of spending another $400 for repair and Ahmed showing me the insides which were very rusted out and saying we would probably be back in a year for more work, we decided to buy a Lelit Mara X V2 which has been incredible. Using the same coffee beans (from Jaques grown in Mareeba, QLD) you can definitely taste the difference, so much nicer from the Mara. I recommend buying a Tapo smart plug from Bunnings for $16 and you can schedule on/off times throughout the week, even control it from your phone through your Internet Wifi from anywhere so your machine is all heated up and ready to go when you wake up. Ahmed and Neri are passionate about coffee and about giving great service and advice. Well done Eastlink Espresso Team!
Had my ECM MECHANIKA SLIM finally serviced at Eastlink where I purchased it Brilliant service and attention by staff (serviced after 3 yrs slightly overdue 🤭) Always get their coffee Would recommend them to anyone The template for how a business should be run 👍
