After our Breville BES920/J Dual Boiler died only after 2.5 years which was very disappointing as our previous Breville lasted 15 years, a friend recommended Eastlink Espresso to repair it. But instead of spending another $400 for repair and Ahmed showing me the insides which were very rusted out and saying we would probably be back in a year for more work, we decided to buy a Lelit Mara X V2 which has been incredible. Using the same coffee beans (from Jaques grown in Mareeba, QLD) you can definitely taste the difference, so much nicer from the Mara. I recommend buying a Tapo smart plug from Bunnings for $16 and you can schedule on/off times throughout the week, even control it from your phone through your Internet Wifi from anywhere so your machine is all heated up and ready to go when you wake up. Ahmed and Neri are passionate about coffee and about giving great service and advice. Well done Eastlink Espresso Team!

Highly recommended Eastlink Espresso. Excellent service, very knowledgeable and extremely helpful and friendly .

Top notch service! Welcoming staff and very reasonable pricing. The problem with my machine was sorted in minutes. Thank you!

Phenomenal Service and Unmatched Expertise! ​I cannot recommend Eastlink Espresso highly enough. I just purchased my third machine from them, and once again, the experience was absolutely outstanding. ​Vittorio is an absolute gem. His genuine love for coffee and espresso machines shines through the moment you start talking to him. What really sets him apart is his incredible knowledge and genuine customer focus. He doesn't just sell you a machine; he takes the time to deeply understand your specific needs—asking how you intend to use it, your setup, and what you’re looking to get out of your daily brew. His attention to detail ensures you walk away with the exact right fit. ​On top of the brilliant service, they have a huge stock of machines to choose from, making it incredibly easy to find the perfect setup. If you are serious about your coffee and want to buy from people who are just as passionate, look no further than Vittorio and the team. Outstanding as always!

Highly recommend the team at Eastlink Espresso. As a novice with home making Espresso, Vittorio was amazing at explaining everything I needed to know regarding purchasing a suitable grinder and coffee machine. I'm so grateful that Vittorio and team have continue to look after me after purchasing the machine. Vittorio is always very approachable and very thorough in explaining the nuances of espresso making to a novice like myself. He is passionate about his clients achieving amazing tasting coffee at home and with his help, I've had some amazing results so far with the new Lelit Bianca V3. Couldn't be happier.

The Eastlink Espresso team serviced my ECM Mechanika & Eureka Mignon grinder and I’m delighted with the result. They are very knowledgable, provide transparent pricing and deliver great customer service. I’d highly recommend if you are thinking about buying a new machine or looking for your equipment to be serviced

Service and sales ….complete happiness and praise for the team and the owner at Eastlink Espresso. Highly knowledgeable and impeccable service to match. I bought a Domestic ECM machine a few years ago now and the machine is perfect for my needs , everything they said it would do it does. Trouble shooting issues over the phone or a complete service, they do to perfection. Well done guys for a small business and will always use and refer to others .

Very experienced staff, super friendly, and reasonably priced!

I cannot speak highly enough of my experience with Ahmed and the entire team at Eastlink Espresso. Three months ago, I was in the market for a high-end home setup and purchased a Victoria Arduino Eagle One Prima paired with a Turin DF83V grinder. Stepping into this tier of prosumer equipment is a big investment, but Ahmed made the entire sales process incredibly smooth and stress-free. He was highly knowledgeable, patient with all my questions, and made sure I was completely confident in my choice before walking out the door. I’ve had the setup for three months now, and it has been absolutely flawless—I am enjoying cafe-quality coffee every single day. What really sets Eastlink Espresso apart, though, is their genuine customer service and ongoing support after the sale. It’s rare to find a team this dedicated to making sure you actually enjoy and understand your equipment long after you’ve bought it. I highly recommend Ahmed and the team to anyone looking to upgrade their coffee game. I am definitely looking forward to continuing my business with them for all my future servicing and coffee needs!