Amazing team at East Link. Very passionate with coffee machines and generous with sharing their passion and knowledge. Thank you

These guys are the best! I have brought my coffee machine to Neri for its regular maintenance for over 12 years now, and they have been a great help, kind and friendly. My machine always receives excellent service after spending time with Eastlink Espresso! Also, a special shout-out to Vittorio, who took the time to show me the different machines when my old one couldn't keep up; the Rubino is fabulous! Can't recommend these guys enough.

Fantastic in-store advice and sales team, Melbourne's best coffee machine retailer. The Eastlink Espresso team will look after you well. I bought a machine and grinder 6 months ago and couldn't be happier. Dropped in last week to buy some beans and have a browse and the team are welcoming and friendly, happy to have a chat even though I wasn't buying anything big. Highly recommended.

Best people... They looked after me I wouldn't go anywhere else

I recently purchased a Profitec GO espresso machine, a bottomless portafilter, and a walnut wood upgrade kit for the steam knob and portafilter handle from Eastlink Espresso, and I couldn't be happier with the experience. From the very beginning, every question I had was answered quickly and thoroughly. Even small details and follow-up questions were handled with patience and genuine care. Vittorio went above and beyond to help me find exactly what I wanted and even managed to source a walnut handle for my bottomless portafilter, which turned out to be a fantastic solution. What impressed me most was the level of service. Eastlink Espresso may be a small family business, but they operate faster, more carefully, and more responsibly than many much larger companies I've dealt with. Every step of the process felt personal, professional, and well-organized. The machine was bench-tested before dispatch, packaged exceptionally well, and everything arrived in perfect condition. Vittorio also offered me an excellent deal on the complete package, and throughout the entire process I felt that customer satisfaction genuinely mattered to him. In a world where many online retailers feel impersonal, Eastlink Espresso stands out because there are real people behind the business who care about their customers both before and after the sale. A special thank you to Vittorio for all his help, responsiveness, and attention to detail. It has been an absolute pleasure dealing with him. I would not hesitate to purchase from Eastlink Espresso again and highly recommend them to anyone looking for espresso equipment and outstanding customer service.

Excellent service! Neri was quickly able to help fix an issue with my home coffee machine and I’m glad I came to the experts. They have amazing coffee too!

Had the pleasure of dealing with both Vittorio and Neri for the recent purchase of our new coffee machine and grinder. Both were super helpful. Neri in particular went above and beyond to make sure we chose the right machine and grinder, and gave us every bit of information we needed to properly use and maintain our new gear. Highly recommend going through Eastlink Espresso for your next purchase!

Very helpful staff.... makes service a breeze Polite - Pleasant. Beautiful coffee aromas

If you're lost or don't know which machine to buy, this is your destination, wide range of machines, best team, best experience and the best advice you'll get and it's all based on your needs. Support available after sale, ( video calls if needed), repairs, parts.... Enough talking, whatever you need for your coffee you'll find it there.. Thank you all