Very efficient and prompt with their service. Bezzara is like new. Thankyou.

My wife and I purchased a Lelit coffee machine and Fiorenzato coffee grinder from Vittorio at Eastlink Espresso on Monday the 5th of January 2026. We are so happy with the service and advice we received from Vittorio and he was very helpful over the phone after we got home and called him for some assistance. We love our new coffee machine and he had an impressive range of machines and accessories in the showroom. We highly recommend Eastlink Espresso. Alex.

Neri and his team were absolutely brilliant to deal with honest advice and service as well. I’d highly recommend to anyone looking for anything coffee. I’m over the moon about our new coffee machine and grinder etc.

We cannot speak more highly of Eastlink Espresso, and Ahmed in particular. We wanted to replace our old fully automatic machine and take the next step into creating coffee with a manual machine. Ahmed’s extensive knowledge of the machines and the coffee making process made it possible for us to make an informed decision. He was extremely patient, taking the time to answer the many questions we had. We felt under no pressure at all to rush our decision. When we finally made the decision on which combination of machine and grinder we wanted, Ahmed was very helpful making sure we had the tools required, and that we knew how to start the process of making our first coffee. We have to add that the coffee Ahmed made us in the store from their Signature Beans was delicious, we will definitely be back to purchase more beans! Thank you Ahmed, the service you provided was incredible!

Took my VBM in after it tripped the breaker and then stopped working. Had a call with a very friendly technician, who quoted the minimum amount of parts needed to get it working again and not trying to upsell me on anything. Got it back within the week, and it works better than before.

Highly recommended Eastlink Espresso. Excellent service, very knowledgeable and extremely helpful and friendly .

The guys at Eastlink Espresso were fantastic in helping me choose a new machine and grinder. Advice provided based on years of working with, repairing and servicing machines. The All Ground Sense, ECM combination I settled on has been making fantastic coffees ever since it arrived home. Many thanks to all the guys at Eastlink Espresso.

Service and sales ….complete happiness and praise for the team and the owner at Eastlink Espresso. Highly knowledgeable and impeccable service to match. I bought a Domestic ECM machine a few years ago now and the machine is perfect for my needs , everything they said it would do it does. Trouble shooting issues over the phone or a complete service, they do to perfection. Well done guys for a small business and will always use and refer to others .

I recently purchased a Profitec GO espresso machine, a bottomless portafilter, and a walnut wood upgrade kit for the steam knob and portafilter handle from Eastlink Espresso, and I couldn't be happier with the experience. From the very beginning, every question I had was answered quickly and thoroughly. Even small details and follow-up questions were handled with patience and genuine care. Vittorio went above and beyond to help me find exactly what I wanted and even managed to source a walnut handle for my bottomless portafilter, which turned out to be a fantastic solution. What impressed me most was the level of service. Eastlink Espresso may be a small family business, but they operate faster, more carefully, and more responsibly than many much larger companies I've dealt with. Every step of the process felt personal, professional, and well-organized. The machine was bench-tested before dispatch, packaged exceptionally well, and everything arrived in perfect condition. Vittorio also offered me an excellent deal on the complete package, and throughout the entire process I felt that customer satisfaction genuinely mattered to him. In a world where many online retailers feel impersonal, Eastlink Espresso stands out because there are real people behind the business who care about their customers both before and after the sale. A special thank you to Vittorio for all his help, responsiveness, and attention to detail. It has been an absolute pleasure dealing with him. I would not hesitate to purchase from Eastlink Espresso again and highly recommend them to anyone looking for espresso equipment and outstanding customer service.