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Cime Coffee Machine Repairs

When it comes to servicing and maintaining your coffee machine, it’s important to ensure you get the job done right. It’s no good having the best coffee machine in the world if it’s not functioning well due to a lack of servicing or repairs.
That’s where we come in! Our professional team has years of experience repairing coffee machines, ranging from simple servicing jobs to much larger repairs.

brand cime

Worried with your CIME Coffee Machine's not working?

At Eastlink Espresso, we understand the importance of starting your day with the perfect cup of coffee. So, we’re here to ensure that your commercial coffee machines continue to deliver that blissful, aromatic experience you enjoy.

With our team of friendly, experienced technicians, you’ll never have to endure another morning, afternoon, or night without a delicious brew. Our casual yet professional service, assures you that we will give your prized coffee machine the attention it deserves.

So, whether it’s a minor hiccup or a full-blown breakdown, you can trust our team to perform CIME coffee machine repairs to perfection and help you get your coffee maker up and running again in no time. Cheers to brewing quality products and sipping them with satisfaction!

Bring your Machine at: 1/194 Rooks Road, Vermont 3133

List of Serviceable Models

Cime 01
Cime 11
Cime 02

Cime 05
Elba
Cime 03

Didn’t find your model here? Contact Us!

How It Works

01

Drop off your CIME machine at our Vermont shop

We offer a free assessment, so there’s no upfront cost to have us take a look. No booking is necessary

02

Receive the assessment within 5-7 business days

Turnaround time for assessment and repairs is 5-7 business days. Call us for any trouble.

03

Call back and approve the quotation

A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.

04

Pick up and enjoy perfect coffee again

A call or text from our team to let you know that it is ready to brew coffee at home.

We kindly ask that machines are collected within a few days of completion — we know you won’t want to be without your coffee machine for too long!
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!

Contact Us For Your Repair

Filling this out speeds up your drop-off process by 5 minutes!

Why Choose US

Expert Techs

We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.

Authorised Service Provider

As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.

99% Success Rate

We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.

Quick-Diagnostic

CIME Common FAQs

Common Issues With Cime Machines

  • Lack of steam
  • The water pump is very loud
  • Tripping power
  • The machines doesn’t turn on
  • Leaking from portafilter
  • Coffee is too cold
  • No coffee is coming out
  • Water isn’t flowing properly out of the group head

Investing in the perfect balance between technology, style, and reliability ensures that your coffee cravings are always satisfied with excellence. Our team prides itself on combining the latest technology with sleek style and unwavering reliability to create an unbeatable experience for coffee lovers.

Imagine having a beautifully designed machine gracing your countertop while providing flawless cups of coffee with ease using the latest brewing technology. Plus, you can count on us to offer traditional care for your coffee machine to keep your mornings hassle-free and full of that much-needed caffeinated energy.

Is your Cime coffee machine older than 7 years? It might be time for an upgrade.

Check out our Trade-In Program or browse our new Prosumer Range.

4.9
( 511 )
google

Phenomenal Service and Unmatched Expertise! ​I cannot recommend Eastlink Espresso highly enough. I just purchased my third machine from them, and once again, the experience was absolutely outstanding. ​Vittorio is an absolute gem. His genuine love for coffee and espresso machines shines through the moment you start talking to him. What really sets him apart is his incredible knowledge and genuine customer focus. He doesn't just sell you a machine; he takes the time to deeply understand your specific needs—asking how you intend to use it, your setup, and what you’re looking to get out of your daily brew. His attention to detail ensures you walk away with the exact right fit. ​On top of the brilliant service, they have a huge stock of machines to choose from, making it incredibly easy to find the perfect setup. If you are serious about your coffee and want to buy from people who are just as passionate, look no further than Vittorio and the team. Outstanding as always!

michael K.
June 13, 2026
google

Eastlink Espresso are absolute professionals with good prices. Con the technician was extremely friendly, knowledgeable and talked us through the entire process. Con made the whole process simple when we had a couple issues with our coffee machine that weren't related to the original issue. He never hesitated to take a second look and was completely honest, making sure our satisfaction was the priority. Thanks again Con, you are a legend 👍😊

Matthew Y.
October 5, 2025
google

Took my VBM in after it tripped the breaker and then stopped working. Had a call with a very friendly technician, who quoted the minimum amount of parts needed to get it working again and not trying to upsell me on anything. Got it back within the week, and it works better than before.

Pete L.
March 18, 2026
google

Big thank you to Ahmed and team for their advice and support as we worked through deciding which set up was best for us. We LOVE LOVE LOVE our ECM and look forward to turning it on every morning for outstanding coffee. Really appreciated the tutorial on machine functionality upon delivery. Couldn’t be happier with our experience with Eastlink Espresso

Julien C.
June 27, 2026
google

We cannot speak more highly of Eastlink Espresso, and Ahmed in particular. We wanted to replace our old fully automatic machine and take the next step into creating coffee with a manual machine. Ahmed’s extensive knowledge of the machines and the coffee making process made it possible for us to make an informed decision. He was extremely patient, taking the time to answer the many questions we had. We felt under no pressure at all to rush our decision. When we finally made the decision on which combination of machine and grinder we wanted, Ahmed was very helpful making sure we had the tools required, and that we knew how to start the process of making our first coffee. We have to add that the coffee Ahmed made us in the store from their Signature Beans was delicious, we will definitely be back to purchase more beans! Thank you Ahmed, the service you provided was incredible!

Kelly S.
December 29, 2025
google

Bought my Gaggia from this mob 4 or 5 years ago. Got it serviced here and running like brand new again. I think the machine was cheapest price around when I bought it new. Service price very fair also, they seem to carry most parts so turnaround is very quick.

Rohan S.
July 1, 2026
google

Very experienced staff, super friendly, and reasonably priced!

Jaydn H.
February 3, 2026
google

Great place, amazing customer service. Will definitely be back. Neri and Ahmad were super helpful and kindly stayed back to assist

Roya R.
June 15, 2026
google

i can’t recommend eastlink espresso highly enough for repairs and service of domestic coffee machines. i have a 20 year old ECM Giotto machine which was starting to fail. i found eastlink after a google search which showed good reviews and high levels of customer satisfaction. vittorio and the team brought it back to life with a full overhaul and even made a subsequent home visit free of charge to fix an issue that had not been apparent at the time of the service. they really know their stuff and stand behind their work to the maximum degree. i’m very confident that with their help my much loved machine will easily last another 20 years!

Tony G.
November 20, 2025

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We believe great value should come standard. If you find the exact same product (same size and colour) available and in stock elsewhere, let us know and we’ll do our best to match the price. Simply complete the form below, and a member of our team will be in touch as soon as possible.