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Cime Coffee Machine Repairs

When it comes to servicing and maintaining your coffee machine, it’s important to ensure you get the job done right. It’s no good having the best coffee machine in the world if it’s not functioning well due to a lack of servicing or repairs.
That’s where we come in! Our professional team has years of experience repairing coffee machines, ranging from simple servicing jobs to much larger repairs.

brand cime

Worried with your CIME Coffee Machine's not working?

At Eastlink Espresso, we understand the importance of starting your day with the perfect cup of coffee. So, we’re here to ensure that your commercial coffee machines continue to deliver that blissful, aromatic experience you enjoy.

With our team of friendly, experienced technicians, you’ll never have to endure another morning, afternoon, or night without a delicious brew. Our casual yet professional service, assures you that we will give your prized coffee machine the attention it deserves.

So, whether it’s a minor hiccup or a full-blown breakdown, you can trust our team to perform CIME coffee machine repairs to perfection and help you get your coffee maker up and running again in no time. Cheers to brewing quality products and sipping them with satisfaction!

Bring your Machine at: 1/194 Rooks Road, Vermont 3133

List of Serviceable Models

Cime 01
Cime 11
Cime 02

Cime 05
Elba
Cime 03

Didn’t find your model here? Contact Us!

How It Works

01

Drop off your CIME machine at our Vermont shop

We offer a free assessment, so there’s no upfront cost to have us take a look. No booking is necessary

02

Receive the assessment within 5-7 business days

Turnaround time for assessment and repairs is 5-7 business days. Call us for any trouble.

03

Call back and approve the quotation

A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.

04

Pick up and enjoy perfect coffee again

A call or text from our team to let you know that it is ready to brew coffee at home.

We kindly ask that machines are collected within a few days of completion — we know you won’t want to be without your coffee machine for too long!
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!

Contact Us For Your Repair

Filling this out speeds up your drop-off process by 5 minutes!

Why Choose US

Expert Techs

We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.

Authorised Service Provider

As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.

99% Success Rate

We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.

Quick-Diagnostic

CIME Common FAQs

Common Issues With Cime Machines

  • Lack of steam
  • The water pump is very loud
  • Tripping power
  • The machines doesn’t turn on
  • Leaking from portafilter
  • Coffee is too cold
  • No coffee is coming out
  • Water isn’t flowing properly out of the group head

Investing in the perfect balance between technology, style, and reliability ensures that your coffee cravings are always satisfied with excellence. Our team prides itself on combining the latest technology with sleek style and unwavering reliability to create an unbeatable experience for coffee lovers.

Imagine having a beautifully designed machine gracing your countertop while providing flawless cups of coffee with ease using the latest brewing technology. Plus, you can count on us to offer traditional care for your coffee machine to keep your mornings hassle-free and full of that much-needed caffeinated energy.

Is your Cime coffee machine older than 7 years? It might be time for an upgrade.

Check out our Trade-In Program or browse our new Prosumer Range.

4.9
( 511 )
google

My wife and I drove from the other side of Geelong to come to Eastlink Espresso. We were not disappointed and our purchases far exceeded our expectations. We are wrapt ! The guys listened to what we were after and guided us the right product for us. In our case an ECM Synchronika and Fiorenzato grinder.

Brendan S.
August 11, 2025
google

Fantastic in-store advice and sales team, Melbourne's best coffee machine retailer. The Eastlink Espresso team will look after you well. I bought a machine and grinder 6 months ago and couldn't be happier. Dropped in last week to buy some beans and have a browse and the team are welcoming and friendly, happy to have a chat even though I wasn't buying anything big. Highly recommended.

Dave S.
May 25, 2026
google

I cannot speak highly enough of my experience with Ahmed and the entire team at Eastlink Espresso. Three months ago, I was in the market for a high-end home setup and purchased a Victoria Arduino Eagle One Prima paired with a Turin DF83V grinder. Stepping into this tier of prosumer equipment is a big investment, but Ahmed made the entire sales process incredibly smooth and stress-free. He was highly knowledgeable, patient with all my questions, and made sure I was completely confident in my choice before walking out the door. I’ve had the setup for three months now, and it has been absolutely flawless—I am enjoying cafe-quality coffee every single day. What really sets Eastlink Espresso apart, though, is their genuine customer service and ongoing support after the sale. It’s rare to find a team this dedicated to making sure you actually enjoy and understand your equipment long after you’ve bought it. I highly recommend Ahmed and the team to anyone looking to upgrade their coffee game. I am definitely looking forward to continuing my business with them for all my future servicing and coffee needs!

Stephen S.
July 22, 2026
google

i can’t recommend eastlink espresso highly enough for repairs and service of domestic coffee machines. i have a 20 year old ECM Giotto machine which was starting to fail. i found eastlink after a google search which showed good reviews and high levels of customer satisfaction. vittorio and the team brought it back to life with a full overhaul and even made a subsequent home visit free of charge to fix an issue that had not been apparent at the time of the service. they really know their stuff and stand behind their work to the maximum degree. i’m very confident that with their help my much loved machine will easily last another 20 years!

Tony G.
November 20, 2025
google

Really helpful, beautiful Italian machines and the go to place for coffee beans. Thanks.

Shirley I.
February 10, 2026
google

We had a fantastic experience at Eastlink Espresso. The owner is incredibly knowledgeable and very friendly. The prices are competitive. I couldn’t ask for more. We bought a new machine and grinder, it also helps that they can service the machine or help out if you have any issues. My wife and I were very impressed. Absolutely recommend.

Ben L.
October 9, 2025
google

Eastlink Espresso are absolute professionals with good prices. Con the technician was extremely friendly, knowledgeable and talked us through the entire process. Con made the whole process simple when we had a couple issues with our coffee machine that weren't related to the original issue. He never hesitated to take a second look and was completely honest, making sure our satisfaction was the priority. Thanks again Con, you are a legend 👍😊

Matthew Y.
October 5, 2025
google

Neri and his team were absolutely brilliant to deal with honest advice and service as well. I’d highly recommend to anyone looking for anything coffee. I’m over the moon about our new coffee machine and grinder etc.

Zdenko K.
July 24, 2025
google

Phenomenal assistance with buying a machine - the customer service is above and beyond - all staff were friendly and helpful

Oscar F.
February 10, 2026

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We believe great value should come standard. If you find the exact same product (same size and colour) available and in stock elsewhere, let us know and we’ll do our best to match the price. Simply complete the form below, and a member of our team will be in touch as soon as possible.