Rancilio Coffee Machine Repairs
Need your Rancilio coffee machines repaired? Contact the experts at Eastlink Espresso. We’re passionate coffee lovers and technicians with the skills to get your machines working like new again. Call today and we’ll assess your machines for free.
Your Rancilio Coffee Machines stopped working?
As authorised repair technicians we can repair and maintain all Rancilio Coffee Machines. We use exclusively genuine spare parts to ensure long-lasting results. Additionally, all our repairs come with a 3-month warranty.
Regardless of what’s wrong with your machines, our technicians can come up with a fix. We can repair or replace all parts of your coffee machines, including the steam wand, drip tray, group heads, water tank, shower screen, steam valve and more. With easy access to spare parts, we can install a new boiler or new element and quickly get you back up and running. We’ll make sure your machines works like new again fast!
List of Serviceable Models
Rancilio Silvia Espresso Machines
Rancilio Silvia Pro
Rancilio Epoca
Rancilio Classe 6 – 7 – 9 -11
Rancilio Baby
Rancilio Lucy
Rancilio S27
Rancilio Rocky Grinder
Rancilio Midi
Didn’t find your model here? Contact Us!
How It Works
01
Drop off your Rancilio machine at our Wantirna shop
No booking is required — simply bring your machine in during our opening hours.
02
Receive the assessment within 5-7 business days
We provide a full inspection free of charge, with no hidden fees and nothing to pay upfront.
03
Approve the repair quote
A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.
04
Pick up and enjoy perfect coffee again
A call or text from our team to let you know that it is ready to brew coffee at home.
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!
Contact Us For Your Repair
To make sure your coffee machines is in perfect working condition all year round, we recommend getting your machines serviced at least every 12 months.
To help with this, we offer free domestic coffee machines servicing with every purchase of a 10kg bag of our specialty coffee beans! Talk to our team today for more information on this offer.
Filling this out speeds up your drop-off process by 5 minutes!
Why Choose US
Expert Techs
We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.
Authorised Service Provider
As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.
99% Success Rate
We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.
Quick-Diagnostic
Rancilio Coffee Machine Repairs FAQs
Our service includes:
- Full Maintenance of Leva Group and Components
We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.
- Coffee pouring setup
We also tune your machines, setting it up professionally to ensure it pours a perfect cup from the moment you get it back.
Common Issues With Rancilio Machines
- Lack of steam
- Water pump very noise
- Tripping power
- Machines doesnt turn on
- Leaking from portafilter
- Coffee is too cold
- No coffee is coming out
- Not much flow of water out of the group
Is your Rancilio coffee machine older than 7 years? It might be time for an upgrade.
Check out our Trade-In Program or browse our new Prosumer Range.
Great service for my Breville Espresso 870. The team were super friendly and kept me informed of what was happening, cost was very reasonable and the time to carry out the repairs was only a matter of days. Thanks so much. Definitely recommend and go back again.
The team provide fantastic technical and personalized service. A quick repair job while i waited was very much appreciated after my long haul. Highly recommend.
I called ahead to order a machine with modifications - they had it ready to go in 30mins. Qualified my needs well with no pushy tactics. Highly recommend!
Phenomenal assistance with buying a machine - the customer service is above and beyond - all staff were friendly and helpful
Took my VBM in after it tripped the breaker and then stopped working. Had a call with a very friendly technician, who quoted the minimum amount of parts needed to get it working again and not trying to upsell me on anything. Got it back within the week, and it works better than before.
Fantastic in-store advice and sales team, Melbourne's best coffee machine retailer. The Eastlink Espresso team will look after you well. I bought a machine and grinder 6 months ago and couldn't be happier. Dropped in last week to buy some beans and have a browse and the team are welcoming and friendly, happy to have a chat even though I wasn't buying anything big. Highly recommended.
Exceptional service — highly knowledgeable, approachable, and genuinely customer-focused. A pleasure to deal with.
Thank you to the amazing crew at Eastlink Espresso. Our enduring relationship started in 2008 when I purchased a Saeco Cappuccino Royale from the team. Over 50,000 shots later and almost two decades of faithful service, I traded up to a Rocket Espresso Milano and AllGround sense grinder in August 2025. The appliance combination has elevated our coffee experience to the next level. Now, with all things mechanical, faults occur. I noticed moisture present in the window of the pressure gauge; Neri insisted I bring the machine for a warranty gauge replacement suggesting it would take a few days. Vittorio worked his magic and the machine was good to go that same day. Now that is good old fashioned first class service. Why go anywhere else?
Bought my Gaggia from this mob 4 or 5 years ago. Got it serviced here and running like brand new again. I think the machine was cheapest price around when I bought it new. Service price very fair also, they seem to carry most parts so turnaround is very quick.
