Rancilio Coffee Machine Repairs
Need your Rancilio coffee machines repaired? Contact the experts at Eastlink Espresso. We’re passionate coffee lovers and technicians with the skills to get your machines working like new again. Call today and we’ll assess your machines for free.
Your Rancilio Coffee Machines stopped working?
As authorised repair technicians we can repair and maintain all Rancilio Coffee Machines. We use exclusively genuine spare parts to ensure long-lasting results. Additionally, all our repairs come with a 3-month warranty.
Regardless of what’s wrong with your machines, our technicians can come up with a fix. We can repair or replace all parts of your coffee machines, including the steam wand, drip tray, group heads, water tank, shower screen, steam valve and more. With easy access to spare parts, we can install a new boiler or new element and quickly get you back up and running. We’ll make sure your machines works like new again fast!
List of Serviceable Models
Rancilio Silvia Espresso Machines
Rancilio Silvia Pro
Rancilio Epoca
Rancilio Classe 6 – 7 – 9 -11
Rancilio Baby
Rancilio Lucy
Rancilio S27
Rancilio Rocky Grinder
Rancilio Midi
Didn’t find your model here? Contact Us!
How It Works
01
Drop off your Rancilio machine at our Wantirna shop
No booking is required — simply bring your machine in during our opening hours.
02
Receive the assessment within 5-7 business days
We provide a full inspection free of charge, with no hidden fees and nothing to pay upfront.
03
Approve the repair quote
A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.
04
Pick up and enjoy perfect coffee again
A call or text from our team to let you know that it is ready to brew coffee at home.
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!
Contact Us For Your Repair
To make sure your coffee machines is in perfect working condition all year round, we recommend getting your machines serviced at least every 12 months.
To help with this, we offer free domestic coffee machines servicing with every purchase of a 10kg bag of our specialty coffee beans! Talk to our team today for more information on this offer.
Filling this out speeds up your drop-off process by 5 minutes!
Why Choose US
Expert Techs
We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.
Authorised Service Provider
As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.
99% Success Rate
We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.
Quick-Diagnostic
Rancilio Coffee Machine Repairs FAQs
Our service includes:
- Full Maintenance of Leva Group and Components
We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.
- Coffee pouring setup
We also tune your machines, setting it up professionally to ensure it pours a perfect cup from the moment you get it back.
Common Issues With Rancilio Machines
- Lack of steam
- Water pump very noise
- Tripping power
- Machines doesnt turn on
- Leaking from portafilter
- Coffee is too cold
- No coffee is coming out
- Not much flow of water out of the group
Is your Rancilio coffee machine older than 7 years? It might be time for an upgrade.
Check out our Trade-In Program or browse our new Prosumer Range.
We cannot speak more highly of Eastlink Espresso, and Ahmed in particular. We wanted to replace our old fully automatic machine and take the next step into creating coffee with a manual machine. Ahmed’s extensive knowledge of the machines and the coffee making process made it possible for us to make an informed decision. He was extremely patient, taking the time to answer the many questions we had. We felt under no pressure at all to rush our decision. When we finally made the decision on which combination of machine and grinder we wanted, Ahmed was very helpful making sure we had the tools required, and that we knew how to start the process of making our first coffee. We have to add that the coffee Ahmed made us in the store from their Signature Beans was delicious, we will definitely be back to purchase more beans! Thank you Ahmed, the service you provided was incredible!
I recently purchased a Profitec GO espresso machine, a bottomless portafilter, and a walnut wood upgrade kit for the steam knob and portafilter handle from Eastlink Espresso, and I couldn't be happier with the experience. From the very beginning, every question I had was answered quickly and thoroughly. Even small details and follow-up questions were handled with patience and genuine care. Vittorio went above and beyond to help me find exactly what I wanted and even managed to source a walnut handle for my bottomless portafilter, which turned out to be a fantastic solution. What impressed me most was the level of service. Eastlink Espresso may be a small family business, but they operate faster, more carefully, and more responsibly than many much larger companies I've dealt with. Every step of the process felt personal, professional, and well-organized. The machine was bench-tested before dispatch, packaged exceptionally well, and everything arrived in perfect condition. Vittorio also offered me an excellent deal on the complete package, and throughout the entire process I felt that customer satisfaction genuinely mattered to him. In a world where many online retailers feel impersonal, Eastlink Espresso stands out because there are real people behind the business who care about their customers both before and after the sale. A special thank you to Vittorio for all his help, responsiveness, and attention to detail. It has been an absolute pleasure dealing with him. I would not hesitate to purchase from Eastlink Espresso again and highly recommend them to anyone looking for espresso equipment and outstanding customer service.
Eastlink has a good range of machines. Neri explained the differences and I settled on a Lelit. I then received a training session on how to use it. That set me up to do it myself. Very friendly and helpful staff.
Had the pleasure of dealing with both Vittorio and Neri for the recent purchase of our new coffee machine and grinder. Both were super helpful. Neri in particular went above and beyond to make sure we chose the right machine and grinder, and gave us every bit of information we needed to properly use and maintain our new gear. Highly recommend going through Eastlink Espresso for your next purchase!
My wife and I purchased a Lelit coffee machine and Fiorenzato coffee grinder from Vittorio at Eastlink Espresso on Monday the 5th of January 2026. We are so happy with the service and advice we received from Vittorio and he was very helpful over the phone after we got home and called him for some assistance. We love our new coffee machine and he had an impressive range of machines and accessories in the showroom. We highly recommend Eastlink Espresso. Alex.
Absolutely fantastic. Friendly. So knowledgeable. Brilliant company. Thank you!
The guys at Eastlink Espresso were fantastic in helping me choose a new machine and grinder. Advice provided based on years of working with, repairing and servicing machines. The All Ground Sense, ECM combination I settled on has been making fantastic coffees ever since it arrived home. Many thanks to all the guys at Eastlink Espresso.
Really helpful, beautiful Italian machines and the go to place for coffee beans. Thanks.
Great customers service again! Bought the rocket appartmento and it’s a winner !
