Phenomenal Service and Unmatched Expertise! ​I cannot recommend Eastlink Espresso highly enough. I just purchased my third machine from them, and once again, the experience was absolutely outstanding. ​Vittorio is an absolute gem. His genuine love for coffee and espresso machines shines through the moment you start talking to him. What really sets him apart is his incredible knowledge and genuine customer focus. He doesn't just sell you a machine; he takes the time to deeply understand your specific needs—asking how you intend to use it, your setup, and what you’re looking to get out of your daily brew. His attention to detail ensures you walk away with the exact right fit. ​On top of the brilliant service, they have a huge stock of machines to choose from, making it incredibly easy to find the perfect setup. If you are serious about your coffee and want to buy from people who are just as passionate, look no further than Vittorio and the team. Outstanding as always!

Took in a 12 year old dual boiler coffee machine that had never been serviced and never turned off. Needless to say, my machine was not in a good way. From the time eastlink espresso started work to completion, 1½days!! And the price, I am reluctant to say, was way less than what I thought it would be. It now works better than brand new.

I highly recommend Eastlink Espresso for anyone serious about coffee equipment. I purchased a grinder from them nearly two years ago, and recently, the power switch unexpectedly failed. I brought it in hoping I’d get it back next week, but the service I received was truly exceptional. The team repaired the switch for me at absolutely no cost, demonstrating an incredible commitment to their products long after the point of sale. Even more impressive, they had the grinder ready that afternoon! Beyond the incredible service commitment, the staff here are genuinely friendly, helpful, and knowledgeable. They make you feel valued every time you walk in the door. If you are looking for quality equipment backed by customer service that is second to none, Eastlink Espresso is the place to go.

Amazing customer service, best I’ve experienced in a while, very welcoming & friendly. Store was quite busy but staff handled it in their stride & were on the ball & dynamic with every customer they spoke to. Knowledgeable & quick turn around on a machine repair at a reasonable price.

My husband and I were searching for a new coffee machine and stumbled upon Eastlink Espresso. We had no idea which setup would suit our needs, but thankfully Neri and his team guided us through the options with incredible expertise and patience. We ended up choosing the Lelit Bianca and DF64 grinder, and we couldn’t be happier! The quality of both the products and the customer support was outstanding. Neri’s honesty and genuine care made the whole experience smooth and enjoyable. Highly recommend Eastlink Espresso to anyone looking for top-tier coffee gear and exceptional service. P.S. Their coffee beans are amazing too!

Great service I had a broken group head collar in my Breville dual boiler, took in for an assessment, and got it fixed right on the spot, saved me another trip and didn’t leave me without a coffee machine for days. Would definitely come back for supplies n services in the future Keep up the great work!!

Vittorio and the team were fantastic. Gave great advice on the best machine for us, and no pushy up sell. Vittorio also came to our home to provide a tutorial on using and getting the most out of our machine. We couldn’t be happier.

Amazing store!

We cannot speak more highly of Eastlink Espresso, and Ahmed in particular. We wanted to replace our old fully automatic machine and take the next step into creating coffee with a manual machine. Ahmed’s extensive knowledge of the machines and the coffee making process made it possible for us to make an informed decision. He was extremely patient, taking the time to answer the many questions we had. We felt under no pressure at all to rush our decision. When we finally made the decision on which combination of machine and grinder we wanted, Ahmed was very helpful making sure we had the tools required, and that we knew how to start the process of making our first coffee. We have to add that the coffee Ahmed made us in the store from their Signature Beans was delicious, we will definitely be back to purchase more beans! Thank you Ahmed, the service you provided was incredible!