10/10 customer service & advice - Shout out to Ahmed for helping up choose our dream espresso machine. We couldn’t be happier and cannot recommend here enough!!

Eastlink Espresso - specifically Vittorio - have restored my faith that excellent customer service really does still exist! I bought online but there was a fault, and rather than have the company send a replacement, Vittorio realised I really need a different machine and sorted everything... Including the team delivering the replacement the next day. I adore my new machine, Vittorio was right and full respect to his expertise and good nature!

Took in a 12 year old dual boiler coffee machine that had never been serviced and never turned off. Needless to say, my machine was not in a good way. From the time eastlink espresso started work to completion, 1½days!! And the price, I am reluctant to say, was way less than what I thought it would be. It now works better than brand new.

These guys are the best! I have brought my coffee machine to Neri for its regular maintenance for over 12 years now, and they have been a great help, kind and friendly. My machine always receives excellent service after spending time with Eastlink Espresso! Also, a special shout-out to Vittorio, who took the time to show me the different machines when my old one couldn't keep up; the Rubino is fabulous! Can't recommend these guys enough.

I highly recommend Eastlink Espresso for anyone serious about coffee equipment. I purchased a grinder from them nearly two years ago, and recently, the power switch unexpectedly failed. I brought it in hoping I’d get it back next week, but the service I received was truly exceptional. The team repaired the switch for me at absolutely no cost, demonstrating an incredible commitment to their products long after the point of sale. Even more impressive, they had the grinder ready that afternoon! Beyond the incredible service commitment, the staff here are genuinely friendly, helpful, and knowledgeable. They make you feel valued every time you walk in the door. If you are looking for quality equipment backed by customer service that is second to none, Eastlink Espresso is the place to go.

Very knowledgeable, friendly and approachable. Great advice and fast shipping interstate. Loving my new Quick Mill Pop Up. Thanks!

Really friendly and expert advice. Thanks Ahmed and Neri.

I cannot speak highly enough of my experience with Ahmed and the entire team at Eastlink Espresso. Three months ago, I was in the market for a high-end home setup and purchased a Victoria Arduino Eagle One Prima paired with a Turin DF83V grinder. Stepping into this tier of prosumer equipment is a big investment, but Ahmed made the entire sales process incredibly smooth and stress-free. He was highly knowledgeable, patient with all my questions, and made sure I was completely confident in my choice before walking out the door. I’ve had the setup for three months now, and it has been absolutely flawless—I am enjoying cafe-quality coffee every single day. What really sets Eastlink Espresso apart, though, is their genuine customer service and ongoing support after the sale. It’s rare to find a team this dedicated to making sure you actually enjoy and understand your equipment long after you’ve bought it. I highly recommend Ahmed and the team to anyone looking to upgrade their coffee game. I am definitely looking forward to continuing my business with them for all my future servicing and coffee needs!

I’ve bought a machine from here twice! Absolutely legendary service from the team at Eastlink Espresso. Everyone there is not only incredibly skilled but also honest, friendly, and genuinely passionate about what they do. Special thanks to Neri, who went above and beyond to help me, super knowledgeable and truly cares about his customers. It’s rare to find a business this professional and this honest. Highly recommend them to anyone who wants to buy a good machine with reasonable price and cares about their machine.