I recommend asking Vittorio any questions you may have as he is very knowledgeable. No hard sell, just useful information and guidance. We tasted the product and compared it with others. We bought the Rocket Mozzafiato and the Fiorenzato grinder All Sense grinder. We are very happy with our purchases and recommend the store.

Eastlink Espresso - specifically Vittorio - have restored my faith that excellent customer service really does still exist! I bought online but there was a fault, and rather than have the company send a replacement, Vittorio realised I really need a different machine and sorted everything... Including the team delivering the replacement the next day. I adore my new machine, Vittorio was right and full respect to his expertise and good nature!

My husband and I were searching for a new coffee machine and stumbled upon Eastlink Espresso. We had no idea which setup would suit our needs, but thankfully Neri and his team guided us through the options with incredible expertise and patience. We ended up choosing the Lelit Bianca and DF64 grinder, and we couldn’t be happier! The quality of both the products and the customer support was outstanding. Neri’s honesty and genuine care made the whole experience smooth and enjoyable. Highly recommend Eastlink Espresso to anyone looking for top-tier coffee gear and exceptional service. P.S. Their coffee beans are amazing too!

Eastlink Espresso are absolute professionals with good prices. Con the technician was extremely friendly, knowledgeable and talked us through the entire process. Con made the whole process simple when we had a couple issues with our coffee machine that weren't related to the original issue. He never hesitated to take a second look and was completely honest, making sure our satisfaction was the priority. Thanks again Con, you are a legend 👍😊

Took my machine in to Eastlink as it was leaking and on its last legs. Got it back 3 days later running better than new. Excellent staff, very helpful and not selling you something you don’t want or need. Will be back again

I’ve bought a machine from here twice! Absolutely legendary service from the team at Eastlink Espresso. Everyone there is not only incredibly skilled but also honest, friendly, and genuinely passionate about what they do. Special thanks to Neri, who went above and beyond to help me, super knowledgeable and truly cares about his customers. It’s rare to find a business this professional and this honest. Highly recommend them to anyone who wants to buy a good machine with reasonable price and cares about their machine.

Great service I had a broken group head collar in my Breville dual boiler, took in for an assessment, and got it fixed right on the spot, saved me another trip and didn’t leave me without a coffee machine for days. Would definitely come back for supplies n services in the future Keep up the great work!!

I bought a coffee machine and grinder from Eastlink Espresso. Without doubt, the best quality coffee machine I have ever owned. It makes coffee that I thought not possible. (It isn't from the lame "normal retail" machines that you get from a department store). The equipment I bought is of a high quality, robust design. The professional help I received, from Vittorio, was outstanding. His knowledge and obvious care for a great coffee, is far superior to any department store. I would recommend Eastlink Espresso Repairs & Sales for any coffee equipment and requirements to anybody that really loves their home coffee. They are one of the best businesses I have ever had the pleasure of dealing with. David Barton. Melbourne.

Excellent experience buying my coffee machine and grinder as an interstate customer. Vittorio was fantastic to deal with and incredibly helpful throughout the process. I really wanted to buy locally, but the price and level of service here couldn’t be beaten. I’m really happy with the setup — Vittorio talked me through everything over the phone, and less than a week in I’m already making great coffee at home. Highly recommend.