Eastlink Espresso - specifically Vittorio - have restored my faith that excellent customer service really does still exist! I bought online but there was a fault, and rather than have the company send a replacement, Vittorio realised I really need a different machine and sorted everything... Including the team delivering the replacement the next day. I adore my new machine, Vittorio was right and full respect to his expertise and good nature!

Very happy with the service and the follow-ups. The people and shop are welcoming and I will be back!

I bought a coffee machine and grinder from Eastlink Espresso. Without doubt, the best quality coffee machine I have ever owned. It makes coffee that I thought not possible. (It isn't from the lame "normal retail" machines that you get from a department store). The equipment I bought is of a high quality, robust design. The professional help I received, from Vittorio, was outstanding. His knowledge and obvious care for a great coffee, is far superior to any department store. I would recommend Eastlink Espresso Repairs & Sales for any coffee equipment and requirements to anybody that really loves their home coffee. They are one of the best businesses I have ever had the pleasure of dealing with. David Barton. Melbourne.

We cannot speak more highly of Eastlink Espresso, and Ahmed in particular. We wanted to replace our old fully automatic machine and take the next step into creating coffee with a manual machine. Ahmed’s extensive knowledge of the machines and the coffee making process made it possible for us to make an informed decision. He was extremely patient, taking the time to answer the many questions we had. We felt under no pressure at all to rush our decision. When we finally made the decision on which combination of machine and grinder we wanted, Ahmed was very helpful making sure we had the tools required, and that we knew how to start the process of making our first coffee. We have to add that the coffee Ahmed made us in the store from their Signature Beans was delicious, we will definitely be back to purchase more beans! Thank you Ahmed, the service you provided was incredible!

Neri and Ahmed were so helpful when it came to purchasing my Rocket Apartmento TCA coffee machine and Eureka Mignon grinder. Upon arrival I was welcomed with a delicious espresso to try of their own blend and it was amazing, they gave me some of their coffee to try with my new machine along with a great starter kit to get me up and running once I got home. I’ll certainly be taking my machine back for servicing and recommending these guys to anyone who is interested in buying a coffee machine!

Great service! Machine is like new again

Had my ECM MECHANIKA SLIM finally serviced at Eastlink where I purchased it Brilliant service and attention by staff (serviced after 3 yrs slightly overdue 🤭) Always get their coffee Would recommend them to anyone The template for how a business should be run 👍

Top notch service! Welcoming staff and very reasonable pricing. The problem with my machine was sorted in minutes. Thank you!

Super friendly staff, service and after sales support. Always happy to talk and help. Great prices and shipping to Queensland. First stop for buying a coffee machine, ginder and accessories.