Great service! Machine is like new again

Hi Legends!! Thank you for servicing my machine (Miss Minore) she’s running smoother, quieter and better than ever!!

Thank you to the amazing crew at Eastlink Espresso. Our enduring relationship started in 2008 when I purchased a Saeco Cappuccino Royale from the team. Over 50,000 shots later and almost two decades of faithful service, I traded up to a Rocket Espresso Milano and AllGround sense grinder in August 2025. The appliance combination has elevated our coffee experience to the next level. Now, with all things mechanical, faults occur. I noticed moisture present in the window of the pressure gauge; Neri insisted I bring the machine for a warranty gauge replacement suggesting it would take a few days. Vittorio worked his magic and the machine was good to go that same day. Now that is good old fashioned first class service. Why go anywhere else?

Phenomenal assistance with buying a machine - the customer service is above and beyond - all staff were friendly and helpful

Absolutely awesome service! Fantastic advice and range, and the only place I go for both my private and business machine supply and servicing (and tbe coffee they sell is also fantastic!).

I recently purchased a Profitec GO espresso machine, a bottomless portafilter, and a walnut wood upgrade kit for the steam knob and portafilter handle from Eastlink Espresso, and I couldn't be happier with the experience. From the very beginning, every question I had was answered quickly and thoroughly. Even small details and follow-up questions were handled with patience and genuine care. Vittorio went above and beyond to help me find exactly what I wanted and even managed to source a walnut handle for my bottomless portafilter, which turned out to be a fantastic solution. What impressed me most was the level of service. Eastlink Espresso may be a small family business, but they operate faster, more carefully, and more responsibly than many much larger companies I've dealt with. Every step of the process felt personal, professional, and well-organized. The machine was bench-tested before dispatch, packaged exceptionally well, and everything arrived in perfect condition. Vittorio also offered me an excellent deal on the complete package, and throughout the entire process I felt that customer satisfaction genuinely mattered to him. In a world where many online retailers feel impersonal, Eastlink Espresso stands out because there are real people behind the business who care about their customers both before and after the sale. A special thank you to Vittorio for all his help, responsiveness, and attention to detail. It has been an absolute pleasure dealing with him. I would not hesitate to purchase from Eastlink Espresso again and highly recommend them to anyone looking for espresso equipment and outstanding customer service.

Had my DeLonghi Dinamica Plus repaired here. The turn around time was unexpectedly (and life savingly) quick with the price being very reasonable. Super positive experience and can highly recommend. Wasn't sure if I had another day "pod coffee" left in me...

Great service for my Breville Espresso 870. The team were super friendly and kept me informed of what was happening, cost was very reasonable and the time to carry out the repairs was only a matter of days. Thanks so much. Definitely recommend and go back again.

Exceptional customer service!! Thank you so much Carolina for assisting us with our purchase. I cannot express how grateful I am for the way you & your husband went above and beyond for our purchase 🙏🏼🙏🏼 Would recommend 100%