10/10 customer service & advice - Shout out to Ahmed for helping up choose our dream espresso machine. We couldn’t be happier and cannot recommend here enough!!

Excellent experience buying my coffee machine and grinder as an interstate customer. Vittorio was fantastic to deal with and incredibly helpful throughout the process. I really wanted to buy locally, but the price and level of service here couldn’t be beaten. I’m really happy with the setup — Vittorio talked me through everything over the phone, and less than a week in I’m already making great coffee at home. Highly recommend.

We purchased our Lelia Bianca from Eastlink Espresso in the middle of 2024. The team were great to deal with for the purchase and stood by their product when we had a small issue in December this year. They also make a cracking good coffee whilst you’re waiting. Well done guys.

Great service for my Breville Espresso 870. The team were super friendly and kept me informed of what was happening, cost was very reasonable and the time to carry out the repairs was only a matter of days. Thanks so much. Definitely recommend and go back again.

After our Breville BES920/J Dual Boiler died only after 2.5 years which was very disappointing as our previous Breville lasted 15 years, a friend recommended Eastlink Espresso to repair it. But instead of spending another $400 for repair and Ahmed showing me the insides which were very rusted out and saying we would probably be back in a year for more work, we decided to buy a Lelit Mara X V2 which has been incredible. Using the same coffee beans (from Jaques grown in Mareeba, QLD) you can definitely taste the difference, so much nicer from the Mara. I recommend buying a Tapo smart plug from Bunnings for $16 and you can schedule on/off times throughout the week, even control it from your phone through your Internet Wifi from anywhere so your machine is all heated up and ready to go when you wake up. Ahmed and Neri are passionate about coffee and about giving great service and advice. Well done Eastlink Espresso Team!

I cannot speak highly enough of my experience with Ahmed and the entire team at Eastlink Espresso. Three months ago, I was in the market for a high-end home setup and purchased a Victoria Arduino Eagle One Prima paired with a Turin DF83V grinder. Stepping into this tier of prosumer equipment is a big investment, but Ahmed made the entire sales process incredibly smooth and stress-free. He was highly knowledgeable, patient with all my questions, and made sure I was completely confident in my choice before walking out the door. I’ve had the setup for three months now, and it has been absolutely flawless—I am enjoying cafe-quality coffee every single day. What really sets Eastlink Espresso apart, though, is their genuine customer service and ongoing support after the sale. It’s rare to find a team this dedicated to making sure you actually enjoy and understand your equipment long after you’ve bought it. I highly recommend Ahmed and the team to anyone looking to upgrade their coffee game. I am definitely looking forward to continuing my business with them for all my future servicing and coffee needs!

Top notch service! Welcoming staff and very reasonable pricing. The problem with my machine was sorted in minutes. Thank you!

Ahmed was quick to reply to my call for help to repair our office coffee machine.Turns out the machine had an old corroded piece in it that needed to be replaced, along with a porter filter and the water filter. Long story short.... the machine is making the best coffee it ever has, it was repaired quickly and effortlessly and the price was reasonable too. I highly recommend Eastlink Espresso. Thanks again Ahmed

Great service I had a broken group head collar in my Breville dual boiler, took in for an assessment, and got it fixed right on the spot, saved me another trip and didn’t leave me without a coffee machine for days. Would definitely come back for supplies n services in the future Keep up the great work!!