Orchestrale Coffee Machine Repairs
Get your Orchestrale coffee machines professionally repaired at Eastlink Espresso. Our skilled technicians will have your machines running like new in no time!
We’re as passionate about great coffee as you are, and can help you solve all your coffee problems. Call today and we’ll assess your machines for free.
Worried with your Orchestrale Machine?
We offer repairs for all Orchestrale machines, helping you get your machines running again fast. No matter how old it is we can get it repaired with genuine manufacturer parts, ensuring you get the best possible results. Even if your machines is out of warranty!
All our repairs come with our own 3-month workmanship warranty for your peace of mind.
List of Serviceable Models
Etnica
Thermo PID
Nota
Radiofonica
Phonica
Didn’t find your model here? Contact Us!
How It Works
01
Drop off your Orchestrale machine at our Wantirna shop
No booking is required — simply bring your machine in during our opening hours.
02
Receive the assessment within 5-7 business days
We provide a full inspection free of charge, with no hidden fees and nothing to pay upfront.
03
Approve the repair quote
A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.
04
Pick up and enjoy perfect coffee again
A call or text from our team to let you know that it is ready to brew coffee at home.
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!
Contact Us For Your Repair
All Orchestrale products are serviced by our trained specialists at our store in Wantirna. Contact us today to book your machines in for a free assessment.
Filling this out speeds up your drop-off process by 5 minutes!
Why Choose US
Expert Techs
We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.
Authorised Service Provider
As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.
99% Success Rate
We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.
Quick-Diagnostic
Orchestrale Common Issues FAQs
Our Orchestrale Servicing and Repair Process Includes
- Full Maintenance of Leva Group and Components
We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components of the boiler to ensure everything is working correctly.
- Cleaning and Descaling
When required we can clean and descale your machines, reducing the chance of grime and scale affecting the flavour.
- Coffee pouring setup
We also tune your machines, setting it up professionally to ensure it pours a perfect cup from the moment you get it back.
Common Issues With Orchestrale Machines
- Lack of steam
- Water pump is very loud
- Tripping power
- The machines doesn’t turn on
- Leaking from portafilter
- Coffee is too cold
- No coffee is coming out
- Water isn’t flowing properly out of the group head
Complete Maintenance and Servicing
Whatever the issue is with your Orchestrale machines, we’re here to help. We offer a range of servicing and maintenance options to ensure your machines is always in top condition. Our support team can provide guidance on how to navigate specific issues, or get to the centre of it and service your machines for you. We can repair or replace all parts of your machines, with easy access to genuine spare parts for fast repairs. Talk to our team today for more information.
Is your Orchestrale coffee machine older than 7 years? It might be time for an upgrade.
Check out our Trade-In Program or browse our new Prosumer Range.
The team at Eastlink Espresso Repairs & Sales is so amazing and exceptional on what they do. Their service and support is unbelievable and they actually do what they say. Thank you Eastlink Espresso.
If you are looking for a coffee machine and grinder you cannot go past Eastlink Espresso for great old fashioned service. Neri and his team are super helpful, offer great advice for your particular need in a calm and relaxing manner. You will get first class support, free training and set up. I think they have the best and cheapest repair service in Melbourne so why would you go anywhere else! Don’t forget to try their white coffee beans which make a beautiful cup of milk coffee.
I called ahead to order a machine with modifications - they had it ready to go in 30mins. Qualified my needs well with no pushy tactics. Highly recommend!
Great place for all coffee equipment with very knowledgeable staff for all things for making coffee great. Excellent equipment, espresso machines, grinders access and coffee beans. The best place with a great range of equipment
Excellent experience buying my coffee machine and grinder as an interstate customer. Vittorio was fantastic to deal with and incredibly helpful throughout the process. I really wanted to buy locally, but the price and level of service here couldn’t be beaten. I’m really happy with the setup — Vittorio talked me through everything over the phone, and less than a week in I’m already making great coffee at home. Highly recommend.
Exceptional customer service!! Thank you so much Carolina for assisting us with our purchase. I cannot express how grateful I am for the way you & your husband went above and beyond for our purchase 🙏🏼🙏🏼 Would recommend 100%
Very knowledgeable, friendly and approachable. Great advice and fast shipping interstate. Loving my new Quick Mill Pop Up. Thanks!
i can’t recommend eastlink espresso highly enough for repairs and service of domestic coffee machines. i have a 20 year old ECM Giotto machine which was starting to fail. i found eastlink after a google search which showed good reviews and high levels of customer satisfaction. vittorio and the team brought it back to life with a full overhaul and even made a subsequent home visit free of charge to fix an issue that had not been apparent at the time of the service. they really know their stuff and stand behind their work to the maximum degree. i’m very confident that with their help my much loved machine will easily last another 20 years!
We purchased our Lelia Bianca from Eastlink Espresso in the middle of 2024. The team were great to deal with for the purchase and stood by their product when we had a small issue in December this year. They also make a cracking good coffee whilst you’re waiting. Well done guys.
