Rancilio Coffee Machine Repairs
Need your Rancilio coffee machines repaired? Contact the experts at Eastlink Espresso. We’re passionate coffee lovers and technicians with the skills to get your machines working like new again. Call today and we’ll assess your machines for free.
Your Rancilio Coffee Machines stopped working?
As authorised repair technicians we can repair and maintain all Rancilio Coffee Machines. We use exclusively genuine spare parts to ensure long-lasting results. Additionally, all our repairs come with a 3-month warranty.
Regardless of what’s wrong with your machines, our technicians can come up with a fix. We can repair or replace all parts of your coffee machines, including the steam wand, drip tray, group heads, water tank, shower screen, steam valve and more. With easy access to spare parts, we can install a new boiler or new element and quickly get you back up and running. We’ll make sure your machines works like new again fast!
List of Serviceable Models
Rancilio Silvia Espresso Machines
Rancilio Silvia Pro
Rancilio Epoca
Rancilio Classe 6 – 7 – 9 -11
Rancilio Baby
Rancilio Lucy
Rancilio S27
Rancilio Rocky Grinder
Rancilio Midi
Didn’t find your model here? Contact Us!
How It Works
01
Drop off your Rancilio machine at our Wantirna shop
No booking is required — simply bring your machine in during our opening hours.
02
Receive the assessment within 5-7 business days
We provide a full inspection free of charge, with no hidden fees and nothing to pay upfront.
03
Approve the repair quote
A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.
04
Pick up and enjoy perfect coffee again
A call or text from our team to let you know that it is ready to brew coffee at home.
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!
Contact Us For Your Repair
To make sure your coffee machines is in perfect working condition all year round, we recommend getting your machines serviced at least every 12 months.
To help with this, we offer free domestic coffee machines servicing with every purchase of a 10kg bag of our specialty coffee beans! Talk to our team today for more information on this offer.
Filling this out speeds up your drop-off process by 5 minutes!
Why Choose US
Expert Techs
We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.
Authorised Service Provider
As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.
99% Success Rate
We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.
Quick-Diagnostic
Rancilio Coffee Machine Repairs FAQs
Our service includes:
- Full Maintenance of Leva Group and Components
We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.
- Coffee pouring setup
We also tune your machines, setting it up professionally to ensure it pours a perfect cup from the moment you get it back.
Common Issues With Rancilio Machines
- Lack of steam
- Water pump very noise
- Tripping power
- Machines doesnt turn on
- Leaking from portafilter
- Coffee is too cold
- No coffee is coming out
- Not much flow of water out of the group
Is your Rancilio coffee machine older than 7 years? It might be time for an upgrade.
Check out our Trade-In Program or browse our new Prosumer Range.
We purchased our Lelia Bianca from Eastlink Espresso in the middle of 2024. The team were great to deal with for the purchase and stood by their product when we had a small issue in December this year. They also make a cracking good coffee whilst you’re waiting. Well done guys.
I have just purchased the Profitec Ride from Eastlink and can only repeat what others have said about Neri and his team. Excellent service with honest appraisals of the machines on offer and an assurance that I would be well looked after with my service needs in the future. And the Ride? Beautiful espresso!
Highly recommend the team at Eastlink Espresso. As a novice with home making Espresso, Vittorio was amazing at explaining everything I needed to know regarding purchasing a suitable grinder and coffee machine. I'm so grateful that Vittorio and team have continue to look after me after purchasing the machine. Vittorio is always very approachable and very thorough in explaining the nuances of espresso making to a novice like myself. He is passionate about his clients achieving amazing tasting coffee at home and with his help, I've had some amazing results so far with the new Lelit Bianca V3. Couldn't be happier.
Excellent service from start to finish. The repair was completed on the same day and the technician was very knowledgeable and professional. He explained everything clearly and was incredibly helpful. I’m very happy with the result and highly recommend them! Thankyou
My husband and I were searching for a new coffee machine and stumbled upon Eastlink Espresso. We had no idea which setup would suit our needs, but thankfully Neri and his team guided us through the options with incredible expertise and patience. We ended up choosing the Lelit Bianca and DF64 grinder, and we couldn’t be happier! The quality of both the products and the customer support was outstanding. Neri’s honesty and genuine care made the whole experience smooth and enjoyable. Highly recommend Eastlink Espresso to anyone looking for top-tier coffee gear and exceptional service. P.S. Their coffee beans are amazing too!
Neri and his team were absolutely brilliant to deal with honest advice and service as well. I’d highly recommend to anyone looking for anything coffee. I’m over the moon about our new coffee machine and grinder etc.
Exceptional customer service!! Thank you so much Carolina for assisting us with our purchase. I cannot express how grateful I am for the way you & your husband went above and beyond for our purchase 🙏🏼🙏🏼 Would recommend 100%
I bought a coffee machine and grinder from Eastlink Espresso. Without doubt, the best quality coffee machine I have ever owned. It makes coffee that I thought not possible. (It isn't from the lame "normal retail" machines that you get from a department store). The equipment I bought is of a high quality, robust design. The professional help I received, from Vittorio, was outstanding. His knowledge and obvious care for a great coffee, is far superior to any department store. I would recommend Eastlink Espresso Repairs & Sales for any coffee equipment and requirements to anybody that really loves their home coffee. They are one of the best businesses I have ever had the pleasure of dealing with. David Barton. Melbourne.
I can’t recommend these guys more! They are very fair and extremely professional. Plus, they are Italian so you are getting the real deal 👌🤌
