Fast Shipping

Australia-Wide

Faema Coffee Machine Repairs

Is your Faema coffee machines not working like it used to? Eastlink Espresso can help. We offer Faema coffee machines repair services to get your machines back up and running like new again.
Simply bring us your machine, and we’ll take care of the rest!
Our coffee machines specialists will assess the damage and provide you with a competitive quote for repairs.

brand faema 1

Worried with your Faema Coffee Machine?

Whatever the issue, our in-house technicians can get your coffee machines working like new again. We’ll assess the damage to work out what the issue is, then replace or repair parts to restore functionality. All much faster than most official repair channels.

Even if your Faema coffee machines is out of warranty, bring it into our store today and we’ll get it fixed. We use genuine spare parts to repair all our machines, ensuring professional quality from start to finish.

Bring your Machine at: 1/194 Rooks Road, Vermont 3133

List of Serviceable Models

Faema Legend
Carisma S1
Faema Smart
Faema S1

Faema S2
Faema E98
Faema Compact

Didn’t find your model here? Contact Us!

How It Works

01

Drop off your Faema machine at our shop

We offer a free assessment, so there’s no upfront cost to have us take a look. No booking is necessary

02

Receive the assessment within 5-7 business days

Turnaround time for assessment and repairs is 5-7 business days. Call us for any trouble.

03

Call back and approve the quotation

A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.

04

Pick up and enjoy perfect coffee again

A call or text from our team to let you know that it is ready to brew coffee at home.

We kindly ask that machines are collected within a few days of completion — we know you won’t want to be without your coffee machine for too long!
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!

Contact Us For Your Repair

We can repair all parts of your machines, including steam wands, coffee grinders, shower screens, boilers, groupheads and more.
Discuss your needs with us today and our coffee machines technicians will guide you through the process for getting your machines repaired.

Filling this out speeds up your drop-off process by 5 minutes!

Why Choose US

Expert Techs

We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.

Authorised Service Provider

As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.

99% Success Rate

We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.

Quick-Diagnostic

Faema Common Issues FAQs

Common Issues with Faema Machines

  • Lack of steam
  • Leaking from group head
  • Coffee is too cold
  • Coffee is only slightly warm
  • Doesn’t heat up
  • Overheating
  • No coffee is coming out
  • Tripping power breaker
  • Asking for water, but water tank is full
If you’re as passionate as we are about great coffee, getting your machines serviced is one of the best things you can do. We can professionally service your machines, maintaining, cleaning and adjusting to ensure you can pour a perfect shot every single time. If you’re running a cafe or restaurant, we can also provide you with regular maintenance to keep your machines producing great coffee all year round! For more information on our full service, talk to our team today.
  • Full Maintenance of Leva Group and Components

We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.

  • Descaling the boiler when is required

If there’s any built-up scale in your machine’s boiler, we’ll descale it to prevent damage and ensure optimal performance.

  • Coffee pouring setup

We’ll make sure your machines is set up for easy and consistent coffee pouring, so you can get back to using it immediately.

Is your Faema coffee machine older than 7 years? It might be time for an upgrade.

Check out our Trade-In Program or browse our new Prosumer Range.

4.9
( 511 )
google

Amazing store!

Aaron G.
January 17, 2026
google

I had the pleasure to meet Ahmed and Neri today. The guys were so patient and competent. Especially Ahmed who had to listen to my wife and I, debating over the colour and styling. I purchased the twin boiler Lelit Bianca and the all ground sense grinder . Cant wait to unbox and experiment. Thanks again team for your honesty and professionalism. My wife and I solute you both. PS the Neri coffee blend is amazing I will be back for more

Sandy D.
June 28, 2026
google

Phenomenal assistance with buying a machine - the customer service is above and beyond - all staff were friendly and helpful

Oscar F.
February 10, 2026
google

I highly recommend these guys for all your coffee machine needs!! We bought our coffee machine from Eastlink Espresso and have continued to comeback for service when needed. They have been so helpful and always try and turn it around quickly. Love our ECM coffee!! Thanks

C G.
November 7, 2025
google

My wife and I drove from the other side of Geelong to come to Eastlink Espresso. We were not disappointed and our purchases far exceeded our expectations. We are wrapt ! The guys listened to what we were after and guided us the right product for us. In our case an ECM Synchronika and Fiorenzato grinder.

Brendan S.
August 11, 2025
google

Had my ECM MECHANIKA SLIM finally serviced at Eastlink where I purchased it Brilliant service and attention by staff (serviced after 3 yrs slightly overdue 🤭) Always get their coffee Would recommend them to anyone The template for how a business should be run 👍

Peter E.
November 27, 2025
google

Fantastic service, excellent skills and machines back to “new” ! Thx guys ! Highly recommended …

RD S.
June 12, 2026
google

Ahmed , Neri and the team at Eastlink Expresso had been looking after my "Troubled fb marketplace Orchestrale Nota" for the last 3 years and they always had reasonable quotes for parts and labour. On top of that they always stood by their work. When it was time to call stumps on the Nota and pull the trigger on a new Lelit Bianca V3 to step up, they looked after me as a long time customer. Can't wait to pull my first coffee tommorow. Thank you!

Will C.
May 27, 2026
google

After our Breville BES920/J Dual Boiler died only after 2.5 years which was very disappointing as our previous Breville lasted 15 years, a friend recommended Eastlink Espresso to repair it. But instead of spending another $400 for repair and Ahmed showing me the insides which were very rusted out and saying we would probably be back in a year for more work, we decided to buy a Lelit Mara X V2 which has been incredible. Using the same coffee beans (from Jaques grown in Mareeba, QLD) you can definitely taste the difference, so much nicer from the Mara. I recommend buying a Tapo smart plug from Bunnings for $16 and you can schedule on/off times throughout the week, even control it from your phone through your Internet Wifi from anywhere so your machine is all heated up and ready to go when you wake up. Ahmed and Neri are passionate about coffee and about giving great service and advice. Well done Eastlink Espresso Team!

Vic R.
September 13, 2025

Menu

Found this item for less?

We believe great value should come standard. If you find the exact same product (same size and colour) available and in stock elsewhere, let us know and we’ll do our best to match the price. Simply complete the form below, and a member of our team will be in touch as soon as possible.