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Faema Coffee Machine Repairs

Is your Faema coffee machines not working like it used to? Eastlink Espresso can help. We offer Faema coffee machines repair services to get your machines back up and running like new again.
Simply bring us your machine, and we’ll take care of the rest!
Our coffee machines specialists will assess the damage and provide you with a competitive quote for repairs.

brand faema 1

Worried with your Faema Coffee Machine?

Whatever the issue, our in-house technicians can get your coffee machines working like new again. We’ll assess the damage to work out what the issue is, then replace or repair parts to restore functionality. All much faster than most official repair channels.

Even if your Faema coffee machines is out of warranty, bring it into our store today and we’ll get it fixed. We use genuine spare parts to repair all our machines, ensuring professional quality from start to finish.

Bring your Machine at: 1/194 Rooks Road, Vermont 3133

List of Serviceable Models

Faema Legend
Carisma S1
Faema Smart
Faema S1

Faema S2
Faema E98
Faema Compact

Didn’t find your model here? Contact Us!

How It Works

01

Drop off your Faema machine at our shop

We offer a free assessment, so there’s no upfront cost to have us take a look. No booking is necessary

02

Receive the assessment within 5-7 business days

Turnaround time for assessment and repairs is 5-7 business days. Call us for any trouble.

03

Call back and approve the quotation

A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.

04

Pick up and enjoy perfect coffee again

A call or text from our team to let you know that it is ready to brew coffee at home.

We kindly ask that machines are collected within a few days of completion — we know you won’t want to be without your coffee machine for too long!
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!

Contact Us For Your Repair

We can repair all parts of your machines, including steam wands, coffee grinders, shower screens, boilers, groupheads and more.
Discuss your needs with us today and our coffee machines technicians will guide you through the process for getting your machines repaired.

Filling this out speeds up your drop-off process by 5 minutes!

Why Choose US

Expert Techs

We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.

Authorised Service Provider

As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.

99% Success Rate

We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.

Quick-Diagnostic

Faema Common Issues FAQs

Common Issues with Faema Machines

  • Lack of steam
  • Leaking from group head
  • Coffee is too cold
  • Coffee is only slightly warm
  • Doesn’t heat up
  • Overheating
  • No coffee is coming out
  • Tripping power breaker
  • Asking for water, but water tank is full
If you’re as passionate as we are about great coffee, getting your machines serviced is one of the best things you can do. We can professionally service your machines, maintaining, cleaning and adjusting to ensure you can pour a perfect shot every single time. If you’re running a cafe or restaurant, we can also provide you with regular maintenance to keep your machines producing great coffee all year round! For more information on our full service, talk to our team today.
  • Full Maintenance of Leva Group and Components

We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.

  • Descaling the boiler when is required

If there’s any built-up scale in your machine’s boiler, we’ll descale it to prevent damage and ensure optimal performance.

  • Coffee pouring setup

We’ll make sure your machines is set up for easy and consistent coffee pouring, so you can get back to using it immediately.

Is your Faema coffee machine older than 7 years? It might be time for an upgrade.

Check out our Trade-In Program or browse our new Prosumer Range.

4.9
( 511 )
google

Amazing team at East Link. Very passionate with coffee machines and generous with sharing their passion and knowledge. Thank you

leo G.
February 5, 2026
google

Excellent service! Neri was quickly able to help fix an issue with my home coffee machine and I’m glad I came to the experts. They have amazing coffee too!

Emily N.
November 27, 2025
google

Fantastic in-store advice and sales team, Melbourne's best coffee machine retailer. The Eastlink Espresso team will look after you well. I bought a machine and grinder 6 months ago and couldn't be happier. Dropped in last week to buy some beans and have a browse and the team are welcoming and friendly, happy to have a chat even though I wasn't buying anything big. Highly recommended.

Dave S.
May 25, 2026
google

I can’t recommend these guys more! They are very fair and extremely professional. Plus, they are Italian so you are getting the real deal 👌🤌

Lu M.
April 10, 2026
google

Highly recommended Eastlink Espresso. Excellent service, very knowledgeable and extremely helpful and friendly .

Joanne Z.
July 18, 2025
google

We cannot speak more highly of Eastlink Espresso, and Ahmed in particular. We wanted to replace our old fully automatic machine and take the next step into creating coffee with a manual machine. Ahmed’s extensive knowledge of the machines and the coffee making process made it possible for us to make an informed decision. He was extremely patient, taking the time to answer the many questions we had. We felt under no pressure at all to rush our decision. When we finally made the decision on which combination of machine and grinder we wanted, Ahmed was very helpful making sure we had the tools required, and that we knew how to start the process of making our first coffee. We have to add that the coffee Ahmed made us in the store from their Signature Beans was delicious, we will definitely be back to purchase more beans! Thank you Ahmed, the service you provided was incredible!

Kelly S.
December 29, 2025
google

Really friendly and expert advice. Thanks Ahmed and Neri.

Don W.
March 13, 2026
google

We purchased our Lelia Bianca from Eastlink Espresso in the middle of 2024. The team were great to deal with for the purchase and stood by their product when we had a small issue in December this year. They also make a cracking good coffee whilst you’re waiting. Well done guys.

Adam T.
December 25, 2025
google

Had my DeLonghi Dinamica Plus repaired here. The turn around time was unexpectedly (and life savingly) quick with the price being very reasonable. Super positive experience and can highly recommend. Wasn't sure if I had another day "pod coffee" left in me...

Dexter E.
November 3, 2025

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We believe great value should come standard. If you find the exact same product (same size and colour) available and in stock elsewhere, let us know and we’ll do our best to match the price. Simply complete the form below, and a member of our team will be in touch as soon as possible.