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Faema Coffee Machine Repairs

Is your Faema coffee machines not working like it used to? Eastlink Espresso can help. We offer Faema coffee machines repair services to get your machines back up and running like new again.
Simply bring us your machine, and we’ll take care of the rest!
Our coffee machines specialists will assess the damage and provide you with a competitive quote for repairs.

brand faema 1

Worried with your Faema Coffee Machine?

Whatever the issue, our in-house technicians can get your coffee machines working like new again. We’ll assess the damage to work out what the issue is, then replace or repair parts to restore functionality. All much faster than most official repair channels.

Even if your Faema coffee machines is out of warranty, bring it into our store today and we’ll get it fixed. We use genuine spare parts to repair all our machines, ensuring professional quality from start to finish.

Bring your Machine at: 1/194 Rooks Road, Vermont 3133

List of Serviceable Models

Faema Legend
Carisma S1
Faema Smart
Faema S1

Faema S2
Faema E98
Faema Compact

Didn’t find your model here? Contact Us!

How It Works

01

Drop off your Faema machine at our shop

We offer a free assessment, so there’s no upfront cost to have us take a look. No booking is necessary

02

Receive the assessment within 5-7 business days

Turnaround time for assessment and repairs is 5-7 business days. Call us for any trouble.

03

Call back and approve the quotation

A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.

04

Pick up and enjoy perfect coffee again

A call or text from our team to let you know that it is ready to brew coffee at home.

We kindly ask that machines are collected within a few days of completion — we know you won’t want to be without your coffee machine for too long!
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!

Contact Us For Your Repair

We can repair all parts of your machines, including steam wands, coffee grinders, shower screens, boilers, groupheads and more.
Discuss your needs with us today and our coffee machines technicians will guide you through the process for getting your machines repaired.

Filling this out speeds up your drop-off process by 5 minutes!

Why Choose US

Expert Techs

We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.

Authorised Service Provider

As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.

99% Success Rate

We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.

Quick-Diagnostic

Faema Common Issues FAQs

Common Issues with Faema Machines

  • Lack of steam
  • Leaking from group head
  • Coffee is too cold
  • Coffee is only slightly warm
  • Doesn’t heat up
  • Overheating
  • No coffee is coming out
  • Tripping power breaker
  • Asking for water, but water tank is full
If you’re as passionate as we are about great coffee, getting your machines serviced is one of the best things you can do. We can professionally service your machines, maintaining, cleaning and adjusting to ensure you can pour a perfect shot every single time. If you’re running a cafe or restaurant, we can also provide you with regular maintenance to keep your machines producing great coffee all year round! For more information on our full service, talk to our team today.
  • Full Maintenance of Leva Group and Components

We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.

  • Descaling the boiler when is required

If there’s any built-up scale in your machine’s boiler, we’ll descale it to prevent damage and ensure optimal performance.

  • Coffee pouring setup

We’ll make sure your machines is set up for easy and consistent coffee pouring, so you can get back to using it immediately.

Is your Faema coffee machine older than 7 years? It might be time for an upgrade.

Check out our Trade-In Program or browse our new Prosumer Range.

4.9
( 511 )
google

Best people... They looked after me I wouldn't go anywhere else

Sana D.
August 21, 2025
google

Great place, amazing customer service. Will definitely be back. Neri and Ahmad were super helpful and kindly stayed back to assist

Roya R.
June 15, 2026
google

Service and sales ….complete happiness and praise for the team and the owner at Eastlink Espresso. Highly knowledgeable and impeccable service to match. I bought a Domestic ECM machine a few years ago now and the machine is perfect for my needs , everything they said it would do it does. Trouble shooting issues over the phone or a complete service, they do to perfection. Well done guys for a small business and will always use and refer to others .

Darren B.
April 28, 2026
google

The team provide fantastic technical and personalized service. A quick repair job while i waited was very much appreciated after my long haul. Highly recommend.

Greg B.
September 11, 2025
google

10/10 customer service & advice - Shout out to Ahmed for helping up choose our dream espresso machine. We couldn’t be happier and cannot recommend here enough!!

Rochelle L.
February 14, 2026
google

The Eastlink Espresso team serviced my ECM Mechanika & Eureka Mignon grinder and I’m delighted with the result. They are very knowledgable, provide transparent pricing and deliver great customer service. I’d highly recommend if you are thinking about buying a new machine or looking for your equipment to be serviced

John L.
April 22, 2026
google

Bought my Gaggia from this mob 4 or 5 years ago. Got it serviced here and running like brand new again. I think the machine was cheapest price around when I bought it new. Service price very fair also, they seem to carry most parts so turnaround is very quick.

Rohan S.
July 1, 2026
google

I recently purchased a Profitec GO espresso machine, a bottomless portafilter, and a walnut wood upgrade kit for the steam knob and portafilter handle from Eastlink Espresso, and I couldn't be happier with the experience. From the very beginning, every question I had was answered quickly and thoroughly. Even small details and follow-up questions were handled with patience and genuine care. Vittorio went above and beyond to help me find exactly what I wanted and even managed to source a walnut handle for my bottomless portafilter, which turned out to be a fantastic solution. What impressed me most was the level of service. Eastlink Espresso may be a small family business, but they operate faster, more carefully, and more responsibly than many much larger companies I've dealt with. Every step of the process felt personal, professional, and well-organized. The machine was bench-tested before dispatch, packaged exceptionally well, and everything arrived in perfect condition. Vittorio also offered me an excellent deal on the complete package, and throughout the entire process I felt that customer satisfaction genuinely mattered to him. In a world where many online retailers feel impersonal, Eastlink Espresso stands out because there are real people behind the business who care about their customers both before and after the sale. A special thank you to Vittorio for all his help, responsiveness, and attention to detail. It has been an absolute pleasure dealing with him. I would not hesitate to purchase from Eastlink Espresso again and highly recommend them to anyone looking for espresso equipment and outstanding customer service.

Elena K.
June 19, 2026
google

Great service I had a broken group head collar in my Breville dual boiler, took in for an assessment, and got it fixed right on the spot, saved me another trip and didn’t leave me without a coffee machine for days. Would definitely come back for supplies n services in the future Keep up the great work!!

zhezhi Z.
May 27, 2026

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Found this item for less?

We believe great value should come standard. If you find the exact same product (same size and colour) available and in stock elsewhere, let us know and we’ll do our best to match the price. Simply complete the form below, and a member of our team will be in touch as soon as possible.