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Faema Coffee Machine Repairs

Is your Faema coffee machines not working like it used to? Eastlink Espresso can help. We offer Faema coffee machines repair services to get your machines back up and running like new again.
Simply bring us your machine, and we’ll take care of the rest!
Our coffee machines specialists will assess the damage and provide you with a competitive quote for repairs.

brand faema 1

Worried with your Faema Coffee Machine?

Whatever the issue, our in-house technicians can get your coffee machines working like new again. We’ll assess the damage to work out what the issue is, then replace or repair parts to restore functionality. All much faster than most official repair channels.

Even if your Faema coffee machines is out of warranty, bring it into our store today and we’ll get it fixed. We use genuine spare parts to repair all our machines, ensuring professional quality from start to finish.

Bring your Machine at: 1/194 Rooks Road, Vermont 3133

List of Serviceable Models

Faema Legend
Carisma S1
Faema Smart
Faema S1

Faema S2
Faema E98
Faema Compact

Didn’t find your model here? Contact Us!

How It Works

01

Drop off your Faema machine at our shop

We offer a free assessment, so there’s no upfront cost to have us take a look. No booking is necessary

02

Receive the assessment within 5-7 business days

Turnaround time for assessment and repairs is 5-7 business days. Call us for any trouble.

03

Call back and approve the quotation

A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.

04

Pick up and enjoy perfect coffee again

A call or text from our team to let you know that it is ready to brew coffee at home.

We kindly ask that machines are collected within a few days of completion — we know you won’t want to be without your coffee machine for too long!
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!

Contact Us For Your Repair

We can repair all parts of your machines, including steam wands, coffee grinders, shower screens, boilers, groupheads and more.
Discuss your needs with us today and our coffee machines technicians will guide you through the process for getting your machines repaired.

Filling this out speeds up your drop-off process by 5 minutes!

Why Choose US

Expert Techs

We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.

Authorised Service Provider

As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.

99% Success Rate

We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.

Quick-Diagnostic

Faema Common Issues FAQs

Common Issues with Faema Machines

  • Lack of steam
  • Leaking from group head
  • Coffee is too cold
  • Coffee is only slightly warm
  • Doesn’t heat up
  • Overheating
  • No coffee is coming out
  • Tripping power breaker
  • Asking for water, but water tank is full
If you’re as passionate as we are about great coffee, getting your machines serviced is one of the best things you can do. We can professionally service your machines, maintaining, cleaning and adjusting to ensure you can pour a perfect shot every single time. If you’re running a cafe or restaurant, we can also provide you with regular maintenance to keep your machines producing great coffee all year round! For more information on our full service, talk to our team today.
  • Full Maintenance of Leva Group and Components

We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.

  • Descaling the boiler when is required

If there’s any built-up scale in your machine’s boiler, we’ll descale it to prevent damage and ensure optimal performance.

  • Coffee pouring setup

We’ll make sure your machines is set up for easy and consistent coffee pouring, so you can get back to using it immediately.

Is your Faema coffee machine older than 7 years? It might be time for an upgrade.

Check out our Trade-In Program or browse our new Prosumer Range.

4.9
( 511 )
google

Absolutely awesome service! Fantastic advice and range, and the only place I go for both my private and business machine supply and servicing (and tbe coffee they sell is also fantastic!).

Steve W.
November 5, 2025
google

Amazing customer service, best I’ve experienced in a while, very welcoming & friendly. Store was quite busy but staff handled it in their stride & were on the ball & dynamic with every customer they spoke to. Knowledgeable & quick turn around on a machine repair at a reasonable price.

K H.
May 27, 2026
google

Very efficient and prompt with their service. Bezzara is like new. Thankyou.

Robin H.
December 13, 2025
google

Had the pleasure of dealing with both Vittorio and Neri for the recent purchase of our new coffee machine and grinder. Both were super helpful. Neri in particular went above and beyond to make sure we chose the right machine and grinder, and gave us every bit of information we needed to properly use and maintain our new gear. Highly recommend going through Eastlink Espresso for your next purchase!

Julian E.
June 15, 2026
google

Eastlink Espresso - specifically Vittorio - have restored my faith that excellent customer service really does still exist! I bought online but there was a fault, and rather than have the company send a replacement, Vittorio realised I really need a different machine and sorted everything... Including the team delivering the replacement the next day. I adore my new machine, Vittorio was right and full respect to his expertise and good nature!

tim J.
December 8, 2025
google

Neri and Ahmed were so helpful when it came to purchasing my Rocket Apartmento TCA coffee machine and Eureka Mignon grinder. Upon arrival I was welcomed with a delicious espresso to try of their own blend and it was amazing, they gave me some of their coffee to try with my new machine along with a great starter kit to get me up and running once I got home. I’ll certainly be taking my machine back for servicing and recommending these guys to anyone who is interested in buying a coffee machine!

Thomas W.
June 15, 2026
google

I would highly recommend eastlink espresso to anyone! Neri was extremely friendly, helpful and knowledgeable in helping us choose our new machine. We are so happy with our new profitec pro 400, and the service they provided was top notch!

Alexander E.
September 24, 2025
google

Really friendly and expert advice. Thanks Ahmed and Neri.

Don W.
March 13, 2026
google

Took my machine in to Eastlink as it was leaking and on its last legs. Got it back 3 days later running better than new. Excellent staff, very helpful and not selling you something you don’t want or need. Will be back again

P E.
October 17, 2025

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We believe great value should come standard. If you find the exact same product (same size and colour) available and in stock elsewhere, let us know and we’ll do our best to match the price. Simply complete the form below, and a member of our team will be in touch as soon as possible.