Profitec Coffee Machine Repairs
Eastlink Espresso offers leading Profitec coffee machines repair services. With a passion for coffee and the technical skills to match, we can diagnose the problem with your machines and get it fixed fast. Book your machines in for a free assessment today.
Worried with your Profitec Coffee Machines not working?
Whatever the problem is, our team can work out what’s causing it and get it fixed for you. We have experience repairing all Profitec coffee machines, including fully automatic coffee machines, domestic espresso machines, commercial coffee machines and more. And with a 3 month workmanship warranty you can get the repairs you need with confidence.
List of Serviceable Models
Profitec Pro 300
Profitec Pro 400
Profitec Pro 500
Profitec Pro 600
Profitec Pro 700
Profitec Pro 800
Profitec Drive
Profitec Jump
Profitec Ride
Profitec Move
Profitec Go
Didn’t find your model here? Contact Us!
How It Works
01
Drop off your Profitec machine in Wantirna
No booking is required — simply bring your machine in during our opening hours.
02
Receive the assessment within 5-7 business days
We provide a full inspection free of charge, with no hidden fees and nothing to pay upfront.
03
Approve the repair quote
A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.
04
Pick up and enjoy perfect coffee again
A call or text from our team to let you know that it is ready to brew coffee at home.
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!
Contact Us For Your Repair
The best way to keep your coffee tasting great is to get your machines serviced regularly. We recommend booking your machines in for a general service every 12 months to maximise its lifespan. Book your coffee machines in for a service today.
Filling this out speeds up your drop-off process by 5 minutes!
Why Choose US
Expert Techs
We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.
Authorised Service Provider
As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.
99% Success Rate
We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.
Quick-Diagnostic
Profitec Common Issues & FAQs
Our Profitec Servicing and Repair Process Includes:
- Full Maintenance of Leva Group and Components
We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.
- Coffee pouring setup
We also tune your machines, setting it up professionally to ensure it pours a perfect cup from the moment you get it back.
Espresso Machines Repairs, Maintenance and More
Common Issues With Profitec Machines
- Lack of steam
- Water pump is very loud
- Tripping power
- The machines doesn’t turn on
- PID not working
- Steam dripping water
- Pressure gauge not going up to pressure
- Pump doesn’t stop runnig
- Leaking from the portafilter
- Coffee is too cold
- No coffee is coming out
- Water isn’t flowing properly out of the group head
Is your Profitec coffee machine older than 7 years? It might be time for an upgrade.
Check out our Trade-In Program or browse our new Prosumer Range.
10/10 customer service & advice - Shout out to Ahmed for helping up choose our dream espresso machine. We couldn’t be happier and cannot recommend here enough!!
Phenomenal assistance with buying a machine - the customer service is above and beyond - all staff were friendly and helpful
What a fantastic company and an amazing team ! Enjoying my Rocket, thanks to these guys! Their service is truly outstanding!
Fantastic in-store advice and sales team, Melbourne's best coffee machine retailer. The Eastlink Espresso team will look after you well. I bought a machine and grinder 6 months ago and couldn't be happier. Dropped in last week to buy some beans and have a browse and the team are welcoming and friendly, happy to have a chat even though I wasn't buying anything big. Highly recommended.
Service and sales ….complete happiness and praise for the team and the owner at Eastlink Espresso. Highly knowledgeable and impeccable service to match. I bought a Domestic ECM machine a few years ago now and the machine is perfect for my needs , everything they said it would do it does. Trouble shooting issues over the phone or a complete service, they do to perfection. Well done guys for a small business and will always use and refer to others .
I bought a coffee machine and grinder from Eastlink Espresso. Without doubt, the best quality coffee machine I have ever owned. It makes coffee that I thought not possible. (It isn't from the lame "normal retail" machines that you get from a department store). The equipment I bought is of a high quality, robust design. The professional help I received, from Vittorio, was outstanding. His knowledge and obvious care for a great coffee, is far superior to any department store. I would recommend Eastlink Espresso Repairs & Sales for any coffee equipment and requirements to anybody that really loves their home coffee. They are one of the best businesses I have ever had the pleasure of dealing with. David Barton. Melbourne.
Big thank you to Ahmed and team for their advice and support as we worked through deciding which set up was best for us. We LOVE LOVE LOVE our ECM and look forward to turning it on every morning for outstanding coffee. Really appreciated the tutorial on machine functionality upon delivery. Couldn’t be happier with our experience with Eastlink Espresso
Highly recommend the team at Eastlink Espresso. As a novice with home making Espresso, Vittorio was amazing at explaining everything I needed to know regarding purchasing a suitable grinder and coffee machine. I'm so grateful that Vittorio and team have continue to look after me after purchasing the machine. Vittorio is always very approachable and very thorough in explaining the nuances of espresso making to a novice like myself. He is passionate about his clients achieving amazing tasting coffee at home and with his help, I've had some amazing results so far with the new Lelit Bianca V3. Couldn't be happier.
