Rancilio Coffee Machine Repairs
Need your Rancilio coffee machines repaired? Contact the experts at Eastlink Espresso. We’re passionate coffee lovers and technicians with the skills to get your machines working like new again. Call today and we’ll assess your machines for free.
Your Rancilio Coffee Machines stopped working?
As authorised repair technicians we can repair and maintain all Rancilio Coffee Machines. We use exclusively genuine spare parts to ensure long-lasting results. Additionally, all our repairs come with a 3-month warranty.
Regardless of what’s wrong with your machines, our technicians can come up with a fix. We can repair or replace all parts of your coffee machines, including the steam wand, drip tray, group heads, water tank, shower screen, steam valve and more. With easy access to spare parts, we can install a new boiler or new element and quickly get you back up and running. We’ll make sure your machines works like new again fast!
List of Serviceable Models
Rancilio Silvia Espresso Machines
Rancilio Silvia Pro
Rancilio Epoca
Rancilio Classe 6 – 7 – 9 -11
Rancilio Baby
Rancilio Lucy
Rancilio S27
Rancilio Rocky Grinder
Rancilio Midi
Didn’t find your model here? Contact Us!
How It Works
01
Drop off your Rancilio machine at our Wantirna shop
No booking is required — simply bring your machine in during our opening hours.
02
Receive the assessment within 5-7 business days
We provide a full inspection free of charge, with no hidden fees and nothing to pay upfront.
03
Approve the repair quote
A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.
04
Pick up and enjoy perfect coffee again
A call or text from our team to let you know that it is ready to brew coffee at home.
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!
Contact Us For Your Repair
To make sure your coffee machines is in perfect working condition all year round, we recommend getting your machines serviced at least every 12 months.
To help with this, we offer free domestic coffee machines servicing with every purchase of a 10kg bag of our specialty coffee beans! Talk to our team today for more information on this offer.
Filling this out speeds up your drop-off process by 5 minutes!
Why Choose US
Expert Techs
We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.
Authorised Service Provider
As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.
99% Success Rate
We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.
Quick-Diagnostic
Rancilio Coffee Machine Repairs FAQs
Our service includes:
- Full Maintenance of Leva Group and Components
We’ll backflush leva and replace the gasket on the steam tap & water tap if required. We then check all components to ensure everything is working correctly.
- Coffee pouring setup
We also tune your machines, setting it up professionally to ensure it pours a perfect cup from the moment you get it back.
Common Issues With Rancilio Machines
- Lack of steam
- Water pump very noise
- Tripping power
- Machines doesnt turn on
- Leaking from portafilter
- Coffee is too cold
- No coffee is coming out
- Not much flow of water out of the group
Is your Rancilio coffee machine older than 7 years? It might be time for an upgrade.
Check out our Trade-In Program or browse our new Prosumer Range.
Very helpful staff.... makes service a breeze Polite - Pleasant. Beautiful coffee aromas
Had the pleasure of dealing with both Vittorio and Neri for the recent purchase of our new coffee machine and grinder. Both were super helpful. Neri in particular went above and beyond to make sure we chose the right machine and grinder, and gave us every bit of information we needed to properly use and maintain our new gear. Highly recommend going through Eastlink Espresso for your next purchase!
I highly recommend Eastlink Espresso for anyone serious about coffee equipment. I purchased a grinder from them nearly two years ago, and recently, the power switch unexpectedly failed. I brought it in hoping I’d get it back next week, but the service I received was truly exceptional. The team repaired the switch for me at absolutely no cost, demonstrating an incredible commitment to their products long after the point of sale. Even more impressive, they had the grinder ready that afternoon! Beyond the incredible service commitment, the staff here are genuinely friendly, helpful, and knowledgeable. They make you feel valued every time you walk in the door. If you are looking for quality equipment backed by customer service that is second to none, Eastlink Espresso is the place to go.
I highly recommend these guys for all your coffee machine needs!! We bought our coffee machine from Eastlink Espresso and have continued to comeback for service when needed. They have been so helpful and always try and turn it around quickly. Love our ECM coffee!! Thanks
Had my ECM MECHANIKA SLIM finally serviced at Eastlink where I purchased it Brilliant service and attention by staff (serviced after 3 yrs slightly overdue 🤭) Always get their coffee Would recommend them to anyone The template for how a business should be run 👍
Bought my Gaggia from this mob 4 or 5 years ago. Got it serviced here and running like brand new again. I think the machine was cheapest price around when I bought it new. Service price very fair also, they seem to carry most parts so turnaround is very quick.
Phenomenal assistance with buying a machine - the customer service is above and beyond - all staff were friendly and helpful
Absolutely awesome service! Fantastic advice and range, and the only place I go for both my private and business machine supply and servicing (and tbe coffee they sell is also fantastic!).
Amazing customer service, best I’ve experienced in a while, very welcoming & friendly. Store was quite busy but staff handled it in their stride & were on the ball & dynamic with every customer they spoke to. Knowledgeable & quick turn around on a machine repair at a reasonable price.
