I have used Eastlink Espresso to service my coffee machine, and every time they provided excellent service and good value. Their knowledge, advice, and experience are second to none. If you need to service your machine or require any other home barista advice, get in touch with them.

10/10 customer service & advice - Shout out to Ahmed for helping up choose our dream espresso machine. We couldn’t be happier and cannot recommend here enough!!

Exceptional customer service!! Thank you so much Carolina for assisting us with our purchase. I cannot express how grateful I am for the way you & your husband went above and beyond for our purchase 🙏🏼🙏🏼 Would recommend 100%

Excellent service from start to finish. The repair was completed on the same day and the technician was very knowledgeable and professional. He explained everything clearly and was incredibly helpful. I’m very happy with the result and highly recommend them! Thankyou

We cannot speak more highly of Eastlink Espresso, and Ahmed in particular. We wanted to replace our old fully automatic machine and take the next step into creating coffee with a manual machine. Ahmed’s extensive knowledge of the machines and the coffee making process made it possible for us to make an informed decision. He was extremely patient, taking the time to answer the many questions we had. We felt under no pressure at all to rush our decision. When we finally made the decision on which combination of machine and grinder we wanted, Ahmed was very helpful making sure we had the tools required, and that we knew how to start the process of making our first coffee. We have to add that the coffee Ahmed made us in the store from their Signature Beans was delicious, we will definitely be back to purchase more beans! Thank you Ahmed, the service you provided was incredible!

Excellent experience buying my coffee machine and grinder as an interstate customer. Vittorio was fantastic to deal with and incredibly helpful throughout the process. I really wanted to buy locally, but the price and level of service here couldn’t be beaten. I’m really happy with the setup — Vittorio talked me through everything over the phone, and less than a week in I’m already making great coffee at home. Highly recommend.

After our Breville BES920/J Dual Boiler died only after 2.5 years which was very disappointing as our previous Breville lasted 15 years, a friend recommended Eastlink Espresso to repair it. But instead of spending another $400 for repair and Ahmed showing me the insides which were very rusted out and saying we would probably be back in a year for more work, we decided to buy a Lelit Mara X V2 which has been incredible. Using the same coffee beans (from Jaques grown in Mareeba, QLD) you can definitely taste the difference, so much nicer from the Mara. I recommend buying a Tapo smart plug from Bunnings for $16 and you can schedule on/off times throughout the week, even control it from your phone through your Internet Wifi from anywhere so your machine is all heated up and ready to go when you wake up. Ahmed and Neri are passionate about coffee and about giving great service and advice. Well done Eastlink Espresso Team!

Service and sales ….complete happiness and praise for the team and the owner at Eastlink Espresso. Highly knowledgeable and impeccable service to match. I bought a Domestic ECM machine a few years ago now and the machine is perfect for my needs , everything they said it would do it does. Trouble shooting issues over the phone or a complete service, they do to perfection. Well done guys for a small business and will always use and refer to others .

I’ve bought a machine from here twice! Absolutely legendary service from the team at Eastlink Espresso. Everyone there is not only incredibly skilled but also honest, friendly, and genuinely passionate about what they do. Special thanks to Neri, who went above and beyond to help me, super knowledgeable and truly cares about his customers. It’s rare to find a business this professional and this honest. Highly recommend them to anyone who wants to buy a good machine with reasonable price and cares about their machine.