Very efficient and prompt with their service. Bezzara is like new. Thankyou.

I have just purchased the Profitec Ride from Eastlink and can only repeat what others have said about Neri and his team. Excellent service with honest appraisals of the machines on offer and an assurance that I would be well looked after with my service needs in the future. And the Ride? Beautiful espresso!

Had the pleasure of dealing with both Vittorio and Neri for the recent purchase of our new coffee machine and grinder. Both were super helpful. Neri in particular went above and beyond to make sure we chose the right machine and grinder, and gave us every bit of information we needed to properly use and maintain our new gear. Highly recommend going through Eastlink Espresso for your next purchase!

Great service, knowledgeable friendly staff and fast turn around. Took my Izzo Vivi there for overheating issues and couldn't be happier with my choice of repairer. Highly recommend these guys.

Amazing customer service, best I’ve experienced in a while, very welcoming & friendly. Store was quite busy but staff handled it in their stride & were on the ball & dynamic with every customer they spoke to. Knowledgeable & quick turn around on a machine repair at a reasonable price.

My wife and I drove from the other side of Geelong to come to Eastlink Espresso. We were not disappointed and our purchases far exceeded our expectations. We are wrapt ! The guys listened to what we were after and guided us the right product for us. In our case an ECM Synchronika and Fiorenzato grinder.

I recently purchased a Profitec GO espresso machine, a bottomless portafilter, and a walnut wood upgrade kit for the steam knob and portafilter handle from Eastlink Espresso, and I couldn't be happier with the experience. From the very beginning, every question I had was answered quickly and thoroughly. Even small details and follow-up questions were handled with patience and genuine care. Vittorio went above and beyond to help me find exactly what I wanted and even managed to source a walnut handle for my bottomless portafilter, which turned out to be a fantastic solution. What impressed me most was the level of service. Eastlink Espresso may be a small family business, but they operate faster, more carefully, and more responsibly than many much larger companies I've dealt with. Every step of the process felt personal, professional, and well-organized. The machine was bench-tested before dispatch, packaged exceptionally well, and everything arrived in perfect condition. Vittorio also offered me an excellent deal on the complete package, and throughout the entire process I felt that customer satisfaction genuinely mattered to him. In a world where many online retailers feel impersonal, Eastlink Espresso stands out because there are real people behind the business who care about their customers both before and after the sale. A special thank you to Vittorio for all his help, responsiveness, and attention to detail. It has been an absolute pleasure dealing with him. I would not hesitate to purchase from Eastlink Espresso again and highly recommend them to anyone looking for espresso equipment and outstanding customer service.

Great communication throughout the repairs. The initial assessment was free unlike other places. Super fast turn around time, too. Would recommend any time.

Amazing team at East Link. Very passionate with coffee machines and generous with sharing their passion and knowledge. Thank you