VBM Coffee Machine Repairs
Repair centre for your VBM Espresso Machines?
Eastlink Espresso offers free assessment for repairs, Service & Maintenance at an affordable rate.
You can raise all your queries and get them answered over the phone or by email.
Worried with your VBM Coffee Machine?
Top-notch solutions and affordable rates with hundred percent client satisfaction makes us a distinguished name in the trade. If you are still not convinced with us, let’s tlook at why you should choose Eastlink Espresso:
Wide range of services
Warranty against all the services provided
Hundred percent client satisfaction
Affordable rates of the services
We recommend you service your VMB coffee machines every 12-16 months, in order replace seals, O-rings, shower screens, you will always notice the difference in your coffee after a service! Note: Remember that you drink daily from your machines
Bring your Machine at: 1/194 Rooks Road, Vermont 3133
List of Serviceable Models
Domobar Junior
Domobar Junior
Domobar Piccolo
Domobar Super
Domobar Super Digital
Domobar Double Boiler
Didn’t find your model here? Contact Us!
How It Works
01
Drop off your VBM machine at our Vermont shop
No booking is required — simply bring your machine in during our opening hours.
02
Receive the assessment within 5-7 business days
We provide a full inspection free of charge, with no hidden fees and nothing to pay upfront.
03
Approve the repair quote
A flat labour fee of $160-180 depending of the model applies, plus the cost of any parts needed.
04
Pick up and enjoy perfect coffee again
A call or text from our team to let you know that it is ready to brew coffee at home.
Eastlink Espresso repair services are limited to Melbourne Metro customers only. Not living in Melbourne? Contact Us!
Contact Us For Your Repair
Reach us for any help and queries regarding your VBM coffee machines repairs even when your warranty expired. We promise to deliver you the best service within the stipulated time!
Filling this out speeds up your drop-off process by 5 minutes!
Why Choose US
Expert Techs
We’re passionate about coffee and the machines that make it. With expert knowledge and a genuine commitment to quality, we’ll have your machine pulling perfect shots again — and keep it that way for years to come.
Authorised Service Provider
As an authorised service provider, we’re trusted to repair many of the industry’s leading espresso brands — so you know your machine is in certified, capable hands.
99% Success Rate
We believe in straight talk. If a repair isn’t worth your money, we’ll tell you — no runaround. And if we can’t fix it, we’ll help you find the best path forward.
Quick-Diagnostic
VBM Common Issues FAQs
The machine is not working?
No water can be pumped?
- Check the Low Water Level Warning Light to see if the reservoir needs to be refilled.
- Check the water reservoir to be sure that the tank is properly seated in the machines. Lift it and set it back into place. You should be able to feel it compress the springs of its platform which engage the safety switch.
- Be sure the Power Switch is turned to Position I or Position II.
The group head is not getting very warm?
- The operating lever on the right side of the group head of the manual model must be in the fully down position, pushed back towards the face of the machines as far as it will go (light pressure is all that is necessary- no need to force the lever). If it is not in this position, the water path for the thermosyphon is restricted and the group head will not reach the proper operating temperature.
- Be sure the Power Switch is turned to Position II.
- Check the Low Water Level Warning Light to see if the reservoir needs to be refilled.
I can pump water, but the water is always cold!
- Check the power switch to be sure that it is in position II.
- Over Temperature Safety Thermostat tripped. This occurs if the pressure stat malfunctions or the water level is not maintained in the boiler. In either case, the boiler can overheat. To save the machines from damage there is an over-temperature thermostat that protects the machines much like a circuit breaker or fuse protects the wiring in your home. And much in the same way as a circuit breaker, the over-temperature thermostat can be reset. If you suspect that the thermostat has been tripped it is important to verify the cause before continuing.
The brew pressure gauge acts erratically
- The brew pressure gauge on the front panel should only be used as a general indicator as to what is happening during the brewing cycle.
- The only time when the gauge will display any useful information is when there is a properly prepared portafilter, filled with properly ground and tamped coffee, locked in the group head, and the brewing process is underway. At all other times, even when the pump is refilling the boiler, this gauge is not displaying any useful information and should be ignored.
- Even when the pull is underway the brew gauge will read a little higher than the actual brew pressure at the coffee. If all is going well, the gauge should read about 9.5 to 10 BAR during most of the pull.
- The pressure gauge is not working? come to see us! It needs replacement!
The machines does not dispense steam
- The hole at the end of the steam/hot water wand is obstructed.
Is your VBM coffee machine older than 7 years? It might be time for an upgrade.
Check out our Trade-In Program or browse our new Prosumer Range.
Very knowledgeable, friendly and approachable. Great advice and fast shipping interstate. Loving my new Quick Mill Pop Up. Thanks!
Ahmed , Neri and the team at Eastlink Expresso had been looking after my "Troubled fb marketplace Orchestrale Nota" for the last 3 years and they always had reasonable quotes for parts and labour. On top of that they always stood by their work. When it was time to call stumps on the Nota and pull the trigger on a new Lelit Bianca V3 to step up, they looked after me as a long time customer. Can't wait to pull my first coffee tommorow. Thank you!
Great communication throughout the repairs. The initial assessment was free unlike other places. Super fast turn around time, too. Would recommend any time.
Eastlink Espresso - specifically Vittorio - have restored my faith that excellent customer service really does still exist! I bought online but there was a fault, and rather than have the company send a replacement, Vittorio realised I really need a different machine and sorted everything... Including the team delivering the replacement the next day. I adore my new machine, Vittorio was right and full respect to his expertise and good nature!
Big thank you to Ahmed and team for their advice and support as we worked through deciding which set up was best for us. We LOVE LOVE LOVE our ECM and look forward to turning it on every morning for outstanding coffee. Really appreciated the tutorial on machine functionality upon delivery. Couldn’t be happier with our experience with Eastlink Espresso
I had the pleasure to meet Ahmed and Neri today. The guys were so patient and competent. Especially Ahmed who had to listen to my wife and I, debating over the colour and styling. I purchased the twin boiler Lelit Bianca and the all ground sense grinder . Cant wait to unbox and experiment. Thanks again team for your honesty and professionalism. My wife and I solute you both. PS the Neri coffee blend is amazing I will be back for more
Fantastic customer service. I was enthusiastically welcomed into the store, offered a delicious espresso - promptly told that the beans were the store's house roast. I left with a Lelit Elizabeth and matching accessories, given advice on how to look after the machine and when to return for a service. Big ups to the team!
Super friendly staff, service and after sales support. Always happy to talk and help. Great prices and shipping to Queensland. First stop for buying a coffee machine, ginder and accessories.
We cannot speak more highly of Eastlink Espresso, and Ahmed in particular. We wanted to replace our old fully automatic machine and take the next step into creating coffee with a manual machine. Ahmed’s extensive knowledge of the machines and the coffee making process made it possible for us to make an informed decision. He was extremely patient, taking the time to answer the many questions we had. We felt under no pressure at all to rush our decision. When we finally made the decision on which combination of machine and grinder we wanted, Ahmed was very helpful making sure we had the tools required, and that we knew how to start the process of making our first coffee. We have to add that the coffee Ahmed made us in the store from their Signature Beans was delicious, we will definitely be back to purchase more beans! Thank you Ahmed, the service you provided was incredible!
