Excellent service from start to finish. The repair was completed on the same day and the technician was very knowledgeable and professional. He explained everything clearly and was incredibly helpful. I’m very happy with the result and highly recommend them! Thankyou

Great communication throughout the repairs. The initial assessment was free unlike other places. Super fast turn around time, too. Would recommend any time.

Took in a 12 year old dual boiler coffee machine that had never been serviced and never turned off. Needless to say, my machine was not in a good way. From the time eastlink espresso started work to completion, 1½days!! And the price, I am reluctant to say, was way less than what I thought it would be. It now works better than brand new.

Can't recommend them enough. Miracle workers who fixed my machine after it was dropped by removalists. Would give more stars if I could

Fantastic to deal with. Very knowledgeable on the products and extremely helpful and friendly when asked questions. Very competitive pricing and a great range of products. Could not recommend highly enough.

Enjoyed a great experience when buying my new coffee machine at Eastlink Expresso defiantly recommend them when you need a great coffee machine

Exceptional customer service!! Thank you so much Carolina for assisting us with our purchase. I cannot express how grateful I am for the way you & your husband went above and beyond for our purchase 🙏🏼🙏🏼 Would recommend 100%

I recently purchased a Profitec GO espresso machine, a bottomless portafilter, and a walnut wood upgrade kit for the steam knob and portafilter handle from Eastlink Espresso, and I couldn't be happier with the experience. From the very beginning, every question I had was answered quickly and thoroughly. Even small details and follow-up questions were handled with patience and genuine care. Vittorio went above and beyond to help me find exactly what I wanted and even managed to source a walnut handle for my bottomless portafilter, which turned out to be a fantastic solution. What impressed me most was the level of service. Eastlink Espresso may be a small family business, but they operate faster, more carefully, and more responsibly than many much larger companies I've dealt with. Every step of the process felt personal, professional, and well-organized. The machine was bench-tested before dispatch, packaged exceptionally well, and everything arrived in perfect condition. Vittorio also offered me an excellent deal on the complete package, and throughout the entire process I felt that customer satisfaction genuinely mattered to him. In a world where many online retailers feel impersonal, Eastlink Espresso stands out because there are real people behind the business who care about their customers both before and after the sale. A special thank you to Vittorio for all his help, responsiveness, and attention to detail. It has been an absolute pleasure dealing with him. I would not hesitate to purchase from Eastlink Espresso again and highly recommend them to anyone looking for espresso equipment and outstanding customer service.

Fantastic in-store advice and sales team, Melbourne's best coffee machine retailer. The Eastlink Espresso team will look after you well. I bought a machine and grinder 6 months ago and couldn't be happier. Dropped in last week to buy some beans and have a browse and the team are welcoming and friendly, happy to have a chat even though I wasn't buying anything big. Highly recommended.